Brief about the Profile Profile Name: Program Manager Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems Required Experience: 8-10 years Relevant Experience as Program Manager atleast 2-3 years Candidate Location: Western line- (Churchgate to Virar) Type: Full Time and Work from office(Malad West) Skills Should be currently managing and taking reporting from Project Managers / implementations managers Should have prior experience as IT Project manager Project Management Professional (PMP) certification preferred Excellent client-facing communication skills Proven ability to solve problems creatively Strong familiarity with project management software tools, agile methodologies, and best practices Experience seeing projects through the full life cycle Excellent analytical skills Proven ability to manage project deliveries according to outlined scope and timeline Responsibility Lead and Manage Implementation Managers Should make sure implementation delivery timelines are achieved Managing Change Requests and its man-days efforts Managing Support TAT for each client and making sure its issues are resolved within TAT Sharing the new requirements for product enhancements Manage Escalations of Clients Make sure project management tools and implementation process are followed Coordinate and review the user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients Have good rapport with clients and try to cross sell new features of product Planning technology or feature upgrade of current implemented projects Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules Submitting project deliverables and ensuring that they adhere to quality standards. Establishing effective project communication plans and ensuring their execution. Preparing appropriate contingency/risk management plans Obtaining customer acceptance of project deliverables. Utilize industry best practices, techniques, and standards throughout entire project execution
Pre-requisite Qualification : MBA in Marketing Location : Mumbai Type : Full time and Work from Office Experience : 8 - 11 years in growth, marketing, or product roles with 3+ years relevant experience in a leadership position within a B2B SaaS company, preferably in FinTech or Lending Tech. Skills Required Deep understanding of B2B sales cycles, lead generation, and account-based marketing (ABM) strategies. Proficiency in data analysis tools (e.g., Google Analytics, Marketing Automation and CRM platforms). Expertise in A/B testing, conversion rate optimization and growth hacking methodologies. Excellent communication, interpersonal, and presentation skills Familiarity with the Indian FinTech/BFSI landscape is highly desirable. Roles and responsibilities:- Acquisition & Conversion: Develop and execute strategies to acquire new B2B clients in the BFSI/NBFC sector. Optimize end-to-end growth funnels for user acquisition and activation of our Lending Tech products (e.g., goOriginate, goCollect). Lead targeted marketing campaigns across B2B channels, including content, SEO/SEM, email, and performance marketing, with a focus on media planning and spends. Retention & Engagement: Implement strategies to enhance user engagement and retention for our Lending Tech products. Utilize data to understand user behavior and identify retention opportunities. Growth Planning & Execution: Build and execute a holistic, data-driven growth plan aligned with business objectives. Identify key growth levers across product, marketing, sales, and partnerships. Manage budgets and allocate resources effectively to achieve ambitious growth targets. Marketing & Growth Leadership: Oversee all growth marketing initiatives, including media planning and optimizing media spends. Analyze key performance indicators (KPIs) such as CAC, CLTV, conversion rates, MQLs, and SQLs to drive continuous improvement. Collaborate with product development, project implementation, sales, and marketing teams to align growth initiatives and foster a culture of experimentation
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