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Human Resource Business Partner | Process Manager

3 - 7 years

0 Lacs

chandigarh

Posted:1 week ago| Platform: Shine logo

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Skills Required

process management stakeholder management employee engagement data analysis excel communication skills hr business partner

Work Mode

On-site

Job Type

Full Time

Job Description

As a Process Manager at eClerx, you will play a crucial role in ensuring a balance in HR and Operations communication within the program. Your primary responsibilities will include carrying out HIPO development and Career discussion programs, monitoring and managing Performance Improvement Plans (PIPs) for underperforming employees, and overseeing attrition management for the program/process. Your goal will be to reduce the Grievance Level to zero percent while also planning and organizing fun on-floor events and conducting pulse meetings for the Analyst/Senior Analyst pool. Additionally, you will be responsible for organizing MTMs, overseeing the 90-Day On-boarding program, and ensuring that employees attend Knowledge Management training programs. You will play a key role in conducting sessions to explain the concept of Performance Appraisals within the organization, assisting new managers in evaluating their subordinates, and conducting exit interviews within specified timelines. Timely closure of PIP cases and resolution of background verification discrepancies for employees in the program will also be part of your responsibilities. In addition to your operational tasks, you will be required to update and maintain various trackers such as grievance and PIP trackers in real-time. You will also be responsible for creating necessary reports and dashboards for each program/process area and driving Rewards & Recognition initiatives to motivate and acknowledge contributions and achievements. To be successful in this role, you should possess a degree with a minimum of 5 years of experience in HR Business Partner role. You should have a good understanding of performance appraisal, succession planning, stakeholder management, and employee engagement activities. Proficiency in Excel, experience in preparing trackers, strong communication skills, both verbal and written, and strong analytical abilities are essential requirements for this position. Your experience in using data to make informed decisions will be critical in driving the success of the program.,

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eClerx logo
eClerx

IT Services and IT Consulting

Mumbai Maharashtra

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