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Human Resource Administration | 1 To 3 Year | Kolkata

1 - 5 years

0 Lacs

kolkata west bengal

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

process management problem solving team management process documentation reporting hr transactions client queries handling hr master data management

Work Mode

On-site

Job Type

Full Time

Job Description

As a part of this role, you will be responsible for processing HR transactions such as joiners/leavers, time and attendance, and right to work. Additionally, you will handle client queries and escalations through various channels including phone, chat, and case management system. Providing clear explanations of HR policies and procedures will be a key aspect of your responsibilities. Conducting knowledge sharing sessions within the team and across different departments will be crucial for fostering collaboration. Your problem-solving skills will play a significant role in ensuring smooth process operations. Monitoring team back up structure and workload, as well as prioritizing tasks effectively, will be essential for achieving positive business outcomes. In this role, you will manage a specific part of the process in alignment with Capgemini methodology or agreed transition plan. It will be important to keep all process documentation up to date, including process maps, procedures, and other relevant documentation within the specified timeframes. Additionally, you will be involved in HR master data management and reporting as secondary responsibilities.,

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