HRO (work force admin) -MT

Management Trainee/Assistant Manager, Workforce Data Admin

This role is crucial in supporting the optimization of workforce performance through data update, data analysis, forecasting, and reporting. The ideal candidate will have a strong background in workforce analytics, operational support, and collaboration across functions including payroll.

Responsibilities.

1. BGC & Onboarding Process Management:

• Supervise pre-joining formalities, including document collection, verification, and background check initiation.

• Coordinate with third-party vendors and internal teams for pre-employment check status tracking, escalations, and closure.

• Ensure onboarding platform updates (Oracle Taleo or similar) and Day 1 readiness, including employee ID creation and system access.

• Ensure compliance with onboarding checklists, SLAs, and documentation standards.

1. Data Handling and Validation:

• Collect, validate, and manage large datasets to ensure accuracy and completeness.

• Conduct regular audits to maintain data integrity and resolve discrepancies.

• Manage changes to employee records across the employee lifecycle.

• Track and resolve data discrepancies and errors by coordinating with HR, payroll, and IT teams.

1. Employee Data Management & Governance:

• Oversee and/or execute end-to-end employee master data administration (hires, personal data & organizational/job changes, positions, terminations, etc.) in HRIS platform.

• Maintain data integrity and ensure accuracy through validation and regular audit checks.

• Act as a control point for high-risk or sensitive HR transactions and escalations.

• Review bulk uploads and mass changes to employee data for compliance and accuracy.

• Queue management - case triaging & closure.

1. Process Ownership & SLA Management:

• Ensure adherence to SLAs, internal controls, and standard operating procedures across the data administration lifecycle.

• Support or lead operational planning for high-volume changes such as org-wide promotions, year-end reviews, or system migrations.

• Ensure compliance with data protection regulations (e.g., GDPR) and internal data governance policies.

• Maintain documentation for audit readiness and reporting purposes.

1. Stakeholder Engagement:

• Collaborate with HRBPs, payroll, onboarding, IT, and compliance teams to ensure accurate and timely processing of employee data, BGC and employee onboarding.

• Act as a liaison between operational teams and global HR teams for issue resolution and data integrity assurance.

1. Process Optimization:

• Identify opportunities for automation and process improvement in workforce data administration.

• Drive initiatives to reduce manual errors and improve first-time-right performance.

• Handle escalations or exceptions related to data transactions and coordinate corrective actions.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's degree in HR, Business, Data Science, or a related field.

• Proven experience in Workforce Data Admin or a related role, with a background in leadership.

• Proficiency in data tools and platforms (e.g., Power BI, Tableau).

• HCM tool experience - Oracle preferred.

• Experience in ticketing tool like Service Now, Zendesk, etc is preferrable.

• Excellent verbal and written communication skills.

• Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills

• Certifications in project management or data analytics.

• Proven ability to manage operations and coordinate with multiple stakeholders.

• Familiarity with workforce analytics and audit-readiness practices.

• Strong leadership and interpersonal skills.

• Analytical mindset with a focus on problem-solving.

• Ability to manage multiple priorities and deliver under tight deadlines.