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HRO Processing Assistant II

HRO Processing Assistant II

Strada

2 - 4 years

4 - 6 Lacs

chennai

Posted:10 hours ago| Platform:

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Skills Required

training analytical skills basic excel diversity and inclusion standard operating procedures equity ups management testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People be empathetic and help create a place where everyone belongs.

Grow with purpose Be inspired by our higher calling of improving lives.

Be Alight act with integrity, be real and empower others.

It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

(THE ROLE)

An associate (HRO Processing Assistant II )is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.

(RESPONSIBILITIES)

Understands and contributes positively to meeting client SLA s, PG s.
Maintain internal & client defined quality scores.
Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
Ensuring proper documentation and follow-ups and follow SOP s
Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
Work with leads to ensure delivery in accordance with standard operating procedures.
Take complete ownership of self-learning & development.
Ability to work in a fast-paced environment with short deadlines.
Able to practice logical reasoning and critical thinking.

(REQUIREMENTS)

Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
2-4 years of work experience.
Excellent verbal and written communication skills.
Can work evening/night shifts as per business requirement
Basic computer knowledge (MS-Office, Excel)
Good analytical skills & attention to detail.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Authorization to work in the Employing Country

Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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HRO Processing Assistant II