OVHcloud Overview
Trusted Cloud
Role Overview:
The HR & Workplace Operations Specialist is responsible for the end-to-end management of a site, ensuring seamless operations, being a key contact person to coordinate with the regional stakeholders and HQ, while implementing OVH Group's internal policies.
Roles & Responsibilities
HR Operations (50%):
- Strong hand-on experience managing end-to-end HR operations across the employee lifecycle including on-boarding, confirmation, transfers, absence/leave management systems and exits
- Collaborate closely with the global HR Teams, it's expert services and the regional HRBP Manager
- Deploy and support company HR policies, processes and guidelines in line with global standards and local regulations (compensation & benefits, training, evaluation, employee handbook review etc.)
- Ensure internal communications are released and understood within the site
- Ensure all employee data is accurately maintained in HR systems (HRIS) and personnel files (employment contracts and addendums, various legal documents, etc.)
- Coordinate with payroll partners and internal teams to ensure accurate and timely payroll processing (monthly payroll, bonuses, leave report, etc..,)
- Track statutory compliance requirements and support timely filings, reporting, and documentation.
- Manage annual execution of POSH, Code of Conduct and other global compliance related processes.
- Manage employee benefits administration including health benefits enrolment, renewal processing and employee communication
- Collaborate with global Training Team for any training requests execution
- Support audits (internal, external & statutory) by ensuring documentation and data readiness
- Act as the first point of contact for employee queries related to payroll, benefits and HR policies & procedures
Finance (20%):
- Provide timely and accurate responses to requests from internal departments including Accounting, Treasury, Legal and other stakeholders.
- Process payments to vendors, service providers and institutions (taxes, statutory contributions, etc.) in coordination with the global Treasury team.
- Validate and reconcile customer payments within internal systems.
- Manage customer refunds in accordance with internal policies and controls
- Compile monthly accounting reports and liaise with HQ accounting teams (as applicable)
Site Administration (30%):
- Act as the primary point of contact for day-to-day workplace and facilities-related matters
- Ensure the implementation, compliance and periodic review of health and safety policies
- Collaborate with global projects team to ensure the office layout and design comply with global company standards and policies
- Manage site-related procurement to ensure adequate supplies of office materials, consumables and timely purchase of equipment & inventory management
- Liaise with internal offices, contractors, vendors, suppliers and external organizations to support smooth site operations
- Manage annual site admin budgets & provide forecast reports to relevant stakeholders
- Organize internal events in accordance with global policies (festivities, thematic, budget mgmt, etc.)
- Support employee travel arrangements, including travel bookings, use of internal tools and expense reimbursements in line with internal policies.
- Coordinate maintenance activities and ensure timely resolution of facilities-related issues.
Skills & Competencies:
- 5+ years of experience in similar role
- Ability to work independently in a fast-paced global environment
- Willingness to work across functions such as HR, Finance, Legal and Facilities
- Proactive, reliable and solution-oriented approach
- High attention to detail with strong organizational skills to manage data accuracy, documentation, reporting and multiple priorities.
- Willingness to learning
Good to Have:
- Experience working in a global or matrixed organization
- Exposure to audits & compliance driven environment
- Familiarity with HRIS platforms and internal HR/Finance systems
- Experience supporting office moves, site setups or workplace projects
- Strong Excel and reporting skills for HR and operational data.
