HR and Counselor

As an HR and Counselor at Midha Education Private Limited in Ranchi, you will play a crucial role in supporting students and internal teams at MidhaFin and MidhaGuru. Your responsibilities will involve a combination of people management and student guidance, emphasizing effective communication, consistent follow-up, and creating a nurturing environment for learners. Key Responsibilities: - Handle inbound and outbound calls with students, ensuring prompt responses and resolutions. - Maintain regular follow-up to monitor student progress and address queries. - Manage HR processes such as onboarding, attendance tracking, documentation, and coordination with internal departments. - Provide counseling support to students, guiding them on academic and career-related matters. - Update records accurately and communicate student status and HR issues effectively with management. - Contribute to fostering a positive and productive work culture within the organization. Required Skills: - Excellent communication and listening abilities. - Comfortable with handling a high volume of calls. - Ability to counsel students with patience and clarity. - Basic understanding of HR operations. - Familiarity with CRM tools or a willingness to learn. - Strong time management skills and adherence to structured processes. Qualifications: - Graduation in any field. - Prior experience in HR or counseling is preferred, though enthusiastic freshers will also be considered. Why Join Us: - Opportunity to be part of a growing education group dedicated to financial and personal development education. - Supportive team environment to enhance your professional growth. - Clear growth path based on your performance.,