Job Summary As a Front Office Manager, you will be responsible for overseeing all aspects of the front office operations to ensure exceptional guest service and satisfaction. You will play a key role in managing the front desk staff and maintaining a welcoming environment for guests. Responsibilities Manage and supervise front desk staff, including training and scheduling Ensure smooth check-in and check-out processes for guests Handle guest inquiries, requests, and complaints promptly and professionally Maintain accurate records and accounts of all front office activities Coordinate with other departments to ensure seamless guest experiences Implement and enforce hotel policies and procedures Monitor and maintain the cleanliness and organization of the front desk area Experience Previous experience in a front office or hospitality management role Proficiency in phone systems and customer service practices Multilingual abilities are a plus Familiarity with night audit procedures is advantageous Strong guest relations skills with a focus on providing exceptional guest services Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Microsoft Office: 1 year (Preferred) total work: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Key Responsibilities: Handling travel queries via phone, email, or in-person from clients or corporate accounts. Booking domestic and international flights, hotels, transfers, and travel packages. Providing B2B and B2C travel solutions including customized itineraries. Ensuring travel documents like tickets, visas, and insurance are in order. Coordinating with suppliers (hotels, transport vendors, DMCs) for reservations and confirmations. Managing amendments, cancellations, refunds, and rescheduling as needed. Maintaining and updating client records and travel databases. Keeping up to date with travel trends, new destinations, and travel regulations. Assisting in upselling and cross-selling travel products and services. Handling complaints and resolving customer service issues promptly. Job Type: Full-time Schedule: Day shift Work Location: In person
Key Responsibilities: Handling travel queries via phone, email, or in-person from clients or corporate accounts. Booking domestic and international flights, hotels, transfers, and travel packages. Providing B2B and B2C travel solutions including customized itineraries. Ensuring travel documents like tickets, visas, and insurance are in order. Coordinating with suppliers (hotels, transport vendors, DMCs) for reservations and confirmations. Managing amendments, cancellations, refunds, and rescheduling as needed. Maintaining and updating client records and travel databases. Keeping up to date with travel trends, new destinations, and travel regulations. Assisting in upselling and cross-selling travel products and services. Handling complaints and resolving customer service issues promptly. Job Type: Full-time Schedule: Day shift Work Location: In person
Core Responsibilities: Beverage Preparation: Baristas prepare a variety of hot and cold drinks, including coffee, espresso-based drinks, teas, and other beverages, following established recipes and presentation standards. Customer Service: They greet customers, take orders, answer questions about the menu, and provide recommendations. Cash Handling: Baristas process payments accurately, handle cash transactions, and manage the point-of-sale (POS) system. Workspace Maintenance: They ensure the cleanliness and organization of the workspace, including counters, equipment, and seating areas. Inventory Management: Baristas monitor inventory levels, restock supplies, and may assist with ordering and receiving new stock. Equipment Operation: They operate coffee machines, grinders, blenders, and other equipment safely and efficiently. Food Service: In some establishments, baristas may also prepare and serve food items like pastries or sandwiches. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: Food Preparation and Cooking: Preparing and cooking a wide variety of Continental dishes, including appetizers, main courses, and desserts. Menu Planning: Developing and planning menus, often with a focus on seasonal and fresh ingredients. Quality Control: Ensuring that all dishes meet established quality standards and presentation requirements. Inventory Management: Monitoring stock levels, ordering supplies, and managing waste to control costs. Kitchen Management: Supervising and training kitchen staff, maintaining cleanliness and organization in the kitchen, and adhering to health and safety regulations. Recipe Development: Creating new recipes and refining existing ones to meet customer preferences and culinary standards. Job Type: Full-time Pay: Up to ₹24,000.00 per month Schedule: Day shift Work Location: In person
Core Responsibilities: Beverage Preparation: Baristas prepare a variety of hot and cold drinks, including coffee, espresso-based drinks, teas, and other beverages, following established recipes and presentation standards. Customer Service: They greet customers, take orders, answer questions about the menu, and provide recommendations. Cash Handling: Baristas process payments accurately, handle cash transactions, and manage the point-of-sale (POS) system. Workspace Maintenance: They ensure the cleanliness and organization of the workspace, including counters, equipment, and seating areas. Inventory Management: Baristas monitor inventory levels, restock supplies, and may assist with ordering and receiving new stock. Equipment Operation: They operate coffee machines, grinders, blenders, and other equipment safely and efficiently. Food Service: In some establishments, baristas may also prepare and serve food items like pastries or sandwiches. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: Food Preparation and Cooking: Preparing and cooking a wide variety of Continental dishes, including appetizers, main courses, and desserts. Menu Planning: Developing and planning menus, often with a focus on seasonal and fresh ingredients. Quality Control: Ensuring that all dishes meet established quality standards and presentation requirements. Inventory Management: Monitoring stock levels, ordering supplies, and managing waste to control costs. Kitchen Management: Supervising and training kitchen staff, maintaining cleanliness and organization in the kitchen, and adhering to health and safety regulations. Recipe Development: Creating new recipes and refining existing ones to meet customer preferences and culinary standards. Job Type: Full-time Pay: Up to ₹24,000.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: Staff Management: Assist in recruiting, training, and supervising cafe staff, including scheduling and delegating tasks. Customer Service: Ensure excellent customer service, address complaints, and maintain a welcoming atmosphere. Inventory Management: Monitor stock levels, order supplies, and manage inventory to minimize waste and prevent shortages. Food Safety and Hygiene: Maintain high standards of cleanliness and hygiene, adhering to health and safety regulations. Operational Support: Assist with daily operations, including opening and closing procedures, cash handling, and general maintenance. Financial Management: Monitor expenses, track revenue, and contribute to budget management. Menu Management: Assist with menu planning, pricing, and ensuring food quality and presentation meet standards. Promotions and Events: Support the implementation of promotional events and marketing initiatives. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Paid time off Work Location: In person
We are seeking a highly motivated and professional Front Office Manager to oversee the day-to-day operations of our hotel’s reception area. The ideal candidate will have excellent English communication skills, strong leadership abilities, and a passion for delivering outstanding guest service. This role is key to creating a welcoming and smooth check-in/check-out experience for our guests. Key Responsibilities:Manage and supervise all front office operations, including reception, guest services, and concierge. Ensure smooth check-in and check-out procedures and handle guest inquiries and complaints professionally. Maintain high levels of guest satisfaction by delivering excellent customer service and personal attention to guest needs. Train, schedule, and supervise front desk staff, ensuring professional appearance and conduct. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled promptly. Monitor room availability, rates, and bookings in the property management system. Handle billing and cash operations accurately and in accordance with hotel policies. Ensure that the front office operates efficiently and complies with hotel standards and procedures. Generate daily reports and provide insights to improve service quality and guest experience. Maintain a clean, organized, and welcoming reception area.
**Job Description:** As a Front Office Manager, you will be responsible for overseeing all aspects of the front office operations to ensure exceptional guest service and satisfaction. Your role will involve managing the front desk staff, maintaining a welcoming environment for all guests, and playing a crucial role in the smooth functioning of the front office. **Key Responsibilities:** - Manage and supervise front desk staff, including training and scheduling - Ensure smooth check-in and check-out processes for guests - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain accurate records and accounts of all front office activities - Coordinate with other departments to ensure seamless guest experiences - Implement and enforce hotel policies and procedures - Monitor and maintain the cleanliness and organization of the front desk area **Qualifications Required:** - Previous experience in a front office or hospitality management role - Proficiency in phone systems and customer service practices - Multilingual abilities are a plus - Familiarity with night audit procedures is advantageous - Strong guest relations skills with a focus on providing exceptional guest services The company offers a full-time job type with benefits such as a flexible schedule and provided food. The work location is in person during day shifts. The preferred education requirement is Higher Secondary (12th Pass), and preferred experience includes 1 year in Microsoft Office and a total of 2 years of work experience. Proficiency in the English language is also preferred.,