Hotel Assistant

2 years

1 - 2 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

The Hotel Assistant supports daily hotel operations to ensure guests receive excellent service. This role involves assisting front desk activities, guest services, housekeeping coordination, and basic administrative tasks while maintaining hotel standards.

Key Responsibilities

  • Greet and assist guests with check-in, check-out, and general inquiries
  • Support front office staff in reservations and guest coordination
  • Assist housekeeping team to ensure rooms and public areas are clean and ready
  • Handle guest requests, complaints, and feedback politely and professionally
  • Maintain records, registers, and basic documentation
  • Ensure compliance with hotel policies, hygiene, and safety standards
  • Coordinate with other departments for smooth operations
  • Assist in room service or restaurant operations when required

Required Skills & Qualifications

  • Minimum qualification: 10+2 (Hotel Management preferred)
  • Basic knowledge of hotel operations
  • Good communication and interpersonal skills
  • Customer-service oriented with a positive attitude
  • Ability to work in shifts, weekends, and holidays
  • Basic computer knowledge is an advantage

Experience

  • Fresher or 0–2 years of experience in hotel or hospitality industry

Salary & Benefits

  • Salary: As per industry standards
  • Free meals / Duty meals
  • Uniform provided
  • Growth opportunities within the hotel

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided

Work Location: In person

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