Hostess

Position: Hostess

Location: Pune, Maharashtra

Qualification: Hotel Management Graduate, Excellent communication

Job Description:

You’re a people person who thrives on creating warm, inviting experiences. You can juggle a multiple things at once—welcoming guests, managing waitlists, and coordinating with the team—while making it all look effortless. Your attention to detail is matched only by your enthusiasm for creating a welcoming environment. Whether it’s remembering a returning guest’s name or ensuring the ambiance feels just right, you know how to make every interaction count. If you’re quick on your feet, organized, and love being the glue that holds things together, we’d love to have you at Cobbler & Crew.

YOUR TEAM

You’ll work closely with the restaurant managers and service staff, ensuring smooth guest flow and seamless coordination. You’ll inspire your team with your positivity, professionalism, and dedication to excellent service.

WHO YOU WILL REPORT TO

You’ll report directly to the Restaurant Manager, collaborating to ensure every guest feels at home and every shift runs smoothly.

YOU WILL BE RESPONSIBLE FOR:

Greeting Guests: Offering a warm welcome and ensuring every guest feels valued from the moment they step in.

Managing Seating Arrangements: Coordinating seating plans to optimize guest comfort and efficiency during busy times.

Handling Waitlists: Keeping track of reservations and walk-ins, updating guests about waiting times, and managing expectations with a smile.

CRM Management: Maintaining accurate guest records, noting preferences and feedback to enhance personalized service and loyalty initiatives.

Team Coordination: Ensuring smooth communication between the front-of-house and kitchen teams.

Creating Memorable First Impressions: Remembering frequent visitors, personalizing interactions, and setting a friendly, approachable tone.

Safety &Cleanliness: Maintaining the cleanliness of the entrance area and ensuring safety protocols are followed.

Required Skills:

People-Oriented: You genuinely enjoy connecting with people and making them feel special.

Multitasking: You can handle multiple tasks without missing a beat.

Professionalism: You bring warmth and charm while maintaining a high standard of service.

Communication: Clear and confident communication is second nature to you.

Adaptability: You stay calm and composed in a fast-paced environment.

Team Player: You thrive in a collaborative environment, working seamlessly with others.

Benefits:

An Exciting Role: Be part of an award-winning cocktail bar

Competitive Salary: A compensation package that values your experience and energy.

Learning Opportunities: Build your career in hospitality with growth and training opportunities.

Fun Atmosphere: Work with a passionate, supportive team in an upbeat, lively setting

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person