HIRING NOW! *URGENT*| US Customer Service Executive | Night Shift

1 years

2 - 3 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Walk in directly – no appointment needed!
Join a team where your growth, learning, and career stability are a priority. Build your career in U.S. legal operations with Bolster Legal!

Specialized Roles (Multiple Openings)

1. Medical Records Retrieval Clerk

  • Draft & send HIPAA requests
  • Follow up with U.S. providers (phone/email)
  • Ensure compliance with CA state timelines (15 days)
  • Organize & upload medical records in CMS

2. Lien Negotiations Specialist

  • Identify & track medical liens (Medicare, Medi-Cal, private subrogation)
  • Negotiate directly with lienholders
  • Secure reductions & calculate final lien payoffs

3. Case Manager

  • Manage workflow of U.S. Personal Injury cases
  • Review & index medical records & evidence
  • Draft factual/medical summaries for demand packages
  • Coordinate between Records & Lien teams

4. Intake Specialist

  • Handle inbound calls during U.S. hours
  • Conduct structured, empathetic client interviews
  • Gather facts (incident, injury, insurance) & secure HIPAA authorizations
  • Log data into CRM with accuracy

Minimum Qualifications

  • 1+ year experience in BPO/KPO (US legal/insurance/healthcare preferred)
  • Excellent English (spoken & written) – must be professional with U.S. clients
  • Strong MS Excel/Word skills (CMS/CRM familiarity is a plus)
  • Willing to commit to onsite US Shift (Mon–Fri)

Walk-In Interview Details

  • Days: Monday – Friday
  • Time: 8:30 PM – 11:00 PM
  • Address: Bolster Legal, #93, 1st Floor, Wheelers Road, Cox Town, Bengaluru – 560005
  • Bring: Updated CV + Govt. Photo ID+3 months Payslip
  • Note: Male candidates are welcome to apply for all roles

Compensation & Benefits

  • Salary (CTC): ₹18,000 – ₹28,000 based on experience & role
  • Health Insurance
  • Meals: Dinner & midnight snacks provided at office
  • Work Environment: Professional & stable onsite role at Cox Town

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Bengaluru, Karnataka (Required)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

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