Job
Description
JD: Looking for Technical Product Specialist Team Lead Designation Technical Product Specialist Team Lead Experience 6-12yrs Education: BE/BTech (CS or IS/IT) , MCA, MTECH Job Location Bangalore, Karnataka (Work from Office), Shifts Rotational shifts including night shifts,Communication must be excellent Education: Bachelor's degree in computer science, Information Technology, or equivalent work experience 3+ years of customer success or equivalent post-sales experience 1+ years management/leadership experience Demonstrated ability in leadership, mentorship, and organizational behavior Exceptional corporate presentation and relationship-building skills with technical and non- technical audiences Familiar with one or more Customer Experience platforms utilized for conversations and real-time troubleshooting Impeccable time management skills and an ability to self-direct Proven excellence in communication (written and verbal skills), organizational, and teamwork skills, and the ability to act fast and responsibly Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, or frameworks Willingness to learn new technologies and resolve complex technical issues Professional Level Dynatrace certification or on track to achieve the certification within the first 6 months Strong technical understanding and experience in SaaS products Familiar with one or more of the following technologies: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax Mobile application technologies such as iOS, Android Webkit. DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC Candidates who are interested can reply back to suchitra.s@ionidea.com with their updated resume. Thanks, Ionidea
