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Hiring For international voice process

0 - 4 years

0 - 2 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

contaRole & responsibilities: Job Description Voice Process: Handle inbound/outbound customer calls professionally. Resolve queries related to products/services with clarity and accuracy. Deliver excellent customer experience and maintain high CSAT scores. Follow standard procedures for proper escalation of unresolved issues. Desired Skills: Good communication skills in English (Voice Process). Basic computer knowledge and typing speed (Non-Voice). Willingness to work in rotational shifts. Customer-focused with a positive attitude. Problem-solving ability and adaptability. Documents to Carry: Updated Resume (Hard Copy) Government ID Proof (Original + Copy) NO Bsc, B.tech, BE and postgraduate freshers are eligible. contact-HR Kanak kumari phone no. 6361345172 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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Firstsource
Firstsource

Business Process Outsourcing (BPO)

Mumbai

30,000+ Employees

368 Jobs

    Key People

  • K. S. Raghunandan

    CEO
  • Krishan Sagar

    Group CFO

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