Posted:2 weeks ago|
Platform:
Work from Office
Full Time
contaRole & responsibilities: Job Description Voice Process: Handle inbound/outbound customer calls professionally. Resolve queries related to products/services with clarity and accuracy. Deliver excellent customer experience and maintain high CSAT scores. Follow standard procedures for proper escalation of unresolved issues. Desired Skills: Good communication skills in English (Voice Process). Basic computer knowledge and typing speed (Non-Voice). Willingness to work in rotational shifts. Customer-focused with a positive attitude. Problem-solving ability and adaptability. Documents to Carry: Updated Resume (Hard Copy) Government ID Proof (Original + Copy) NO Bsc, B.tech, BE and postgraduate freshers are eligible. contact-HR Kanak kumari phone no. 6361345172 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
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