Hiring For Fraud Analyst

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Key Responsibilities

• Conduct detailed

  fraud investigations

  to identify suspicious trends, red flags, and potential fraudulent activities.
• Prepare and submit high-quality

  Suspicious Activity Reports (SARs)

  in accordance with UK compliance guidelines.
• Review alerts and transactional data using fraud-monitoring tools and case management platforms.
• Communicate with

  UK/foreign clients

  to validate activities, obtain additional information, and clarify suspicious behavior.
• Analyze customer behavior, account activity, and documentation to assess risk and determine appropriate actions.
• Document findings, create investigation reports, and maintain accurate case records.
• Escalate high-risk cases to senior analysts or compliance teams.
• Ensure strict adherence to

  KYC, AML, GDPR, and UK regulatory standards

  .
• Support continuous improvement of fraud detection processes by identifying patterns and emerging threats.

Required Skills & Qualifications

• Minimum 2 years of experience

  in fraud investigation, financial risk management, or fraud operations.
• Proven experience in preparing

  SARs/Suspicious Activity Reports

  for UK or other international markets.
• Strong knowledge of

  fraud indicators, red flags, risk patterns, and typologies

  .

• Excellent verbal and written communication skills in English.

• Experience working with

  foreign (UK/International) clients

  in a risk or fraud environment.
• Strong analytical and investigative skills with high attention to detail.
• Hands-on experience with fraud monitoring systems, CRM tools, and MS Office.
• Ability to work in

  UK shifts

  (night shifts if required).

Preferred Qualifications

• Experience in

  banking, fintech, telecom, or e-commerce fraud operations

  .
• Knowledge of

  AML regulations, compliance standards, and international reporting guidelines

  .
• Certification in AML/Fraud detection (e.g., ACAMS, CFE) is an advantage.

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