Hiring For captive banking process- level 2 Call fathima

1 - 6 years

3 - 6 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle inbound voice calls related to captive banking customer queries and issues.
  • Provide excellent customer service with a focus on quick resolution and customer satisfaction.
  • Assist customers with banking products, services, and process-related questions.
  • Maintain accurate records of customer interactions and transactions.
  • Follow company guidelines and compliance requirements during customer interactions.
  • Work collaboratively with team members and escalate issues as necessary.

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