Hiring For Assistant Manager(Fixed income & Loan Claims) Exp: 6-12 yrs

Job Details:

Designation: Assistant Manager

Job Level: JL 4A

Work location: Bangalore (Work from Office)

Exp: 6-12 years

Notice Period: Immediate

Shifts: Flexible to work for any shift (24*7)

• This role requires ability to manage the end-to-end product and the team.
• Understanding of clients expectations and driving team to achieve the common goals.
• Ensure the smooth run of the operations without any deviations on the agreed SLA targets.
• Review performance of own product against agreed SLAs & KPIs, and ensure KPIs are reliable, transparent, and up to date for all task types.
• Participate in performance review meetings/conference with the clients and higher management.
• Oversee the products scope of service delivery, change and process improvement management including digitization efforts, migrations management, implementations of new teams/tasks.
• Monitor, coach, and train subordinates on implementation of goals, policies, and procedures.
• Should have extensive knowledge on data analysis.
• Should be able to prepare scorecard of the team and have knowledge on the rating system.
• Should be able to understand workflows and client applications to manage the work allocation.
• To be able to come up with solutions to manage the work efficiently.
• To be able to work on the presentations and to actively present the data during the client calls and higher management meetings.
• Monitor the teams schedule adherence.
• Excellent comprehension and articulation skills

• Knowledge of industry activities - particularly Instruments like Fixed Income, Forex, Derivatives, Futures and Options etc.

• Strong attention to detail
• Excellent communication, organization, interpersonal planning, and analytical skills
• Deadline and detail oriented
• Ability to work independently in a high-pressure environment.
• Aptitude for detail and a commitment to accuracy
• A solid understanding of the security market and fixed income operations, is beneficial
• Self-motivated, ability to multi-task and complete tasks upon assignment
• Good analytical skills with a logical mind-set
• Has proven ability to interact with multiple internal and external functions, including clients and stakeholders
• Must be able to analyze and interpret the data/numbers.
• Flexible team player and ability to multi task and flexible to work additional hours, when needed.
• Flexibility of shift timings
• Weekly connect with the client to discuss on the overall performance.
• Ability to document the procedures, develop training plans and other business process relevant documentation
• Should be able to provide training to the new joiners
• Contribute to overall team progress via huddles/ ideas / initiatives / training and development.
• Plan and organizes own work and keeps the Managers informed of status and activities
• Ensure that the Daily/Weekly/Monthly reports are delivered.
• First point of contact on subject matter questions.
• Conducting One on One meeting with the team members.
• Performance Review discussion.
• Provides training/ guidance to new members in the Team and assist the Managers in executing the Development Plans of the new members; may perform some tasks when required.

Interested candidates please share your updated resume and below details to shazia.ahmad@infosys.com

Details:Name:Contact Number:Email I'd:DOB:Total Years of Exp:Relevant Years of Exp:Current/ Previous Company Name:Notice Period:Current Location:Preferred Location:Current CTC:Expected CTC:Flexible for shifts:Graduation:Post-Graduation (If applicable):