Hindi Customer Support Executive Voice Process

Adecco India

0 - 5 years

1 - 4 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

bpo domestic voice process hindi speaking voice process international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

*JOB REQUIREMENT ID -122

IMMEDIATE REQUIREMENT

Designation - Customer support Executive (Not Sales)

Contractual ; 1 Year
Qualification ; Graduates Undergraduates with experience are preferred.
Language :( Mandatory English ,Hindi) & regional Languages
Age : 18-35 yrs
Salary; For fresher 18k NTH for experience. 24k NTH + PF & Insurance.
Work Location; Bangalore- Whitefield ITPl, Jayanagar.
Gender : Male & Female

*HR Contact Details; Chandrulingegowda 9845504049*

( Interested Can Share Your Resume Through Whatsapp By Texting HCSE & Do Reffer Your Friend Those Who Are In Need )

Job Description :

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate should be able to accept ownership for effectively solving customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.

Good listening, verbal, and written communication skills
6 Months to 1 year of experience in a call center environment
Should be proficient in English, Hindi. Knowledge of other languages would be an added advantage
Answer incoming calls manage and resolve customer complaints. Identifying customers needs, clarify information, research every issue and providing solution
Proficient in relevant computer applications. Microsoft Word / Excel
Knowledge of customer service practices and principles
Answering phones from customers professionally and responding to customer inquiries and complaints
Handling and resolving customer complaints regarding product sales to customer service problems
Ability to work with others in a close manner
Good computer skills
Good multi-tasking skills

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