Helpdesk Executive

Key Responsibilities:

• ATM Application Management.
• Responsible for monitoring the Transactions of the ATM machine.
• Troubleshoot software related problem of ATM machine.
• Research & analysis of incident.
• Addition, Deletion & Update of ATM machines and card Configuration.
• Coordinate with developer team for implementation of Updates.
• Providing logs of the ATM machine & status reports to the Bank.
• Plans and schedules the installation, de-installation and relocation of the company's ATM machines. Coordinates with data processing, outside vendors and other operational areas as required.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

• Rotational shift

Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Requirement: Any Graduate, good knowledge of MS Excel.

Experience:

• ATM Monitoring: 1 year (Preferred)

Location:

• Thane, Maharashtra (Preferred)

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you willing to work in rotational shift ?

Work Location: In person