Helpdesk and AWS Support Specialist

1 - 5 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As an AWS and Helpdesk Support Specialist at Nextbigbox Pvt. Ltd., you will be responsible for managing AWS cloud solutions, providing technical assistance, and overseeing IT infrastructure. Your qualifications should include a Bachelor's degree in Computer Science or related field, hands-on experience with AWS, strong troubleshooting skills, and familiarity with various operating systems and network protocols. Key Responsibilities: - Deploy, configure, and manage AWS cloud solutions including EC2, S3, RDS, Lambda, VPC, and CloudWatch - Provide technical assistance, troubleshoot IT issues, and manage the ticketing system for helpdesk support - Oversee IT infrastructure, ensure data security, and manage IT assets effectively Qualifications: - Bachelor's degree in Computer Science, IT, or related field - Hands-on experience with AWS (Certification preferred) - Strong troubleshooting and problem-solving skills - Familiarity with Windows, macOS, and Linux operating systems - Solid understanding of network protocols such as TCP/IP, DNS, and DHCP If you are passionate about cloud technology and IT support, we encourage you to apply now or refer a friend who could be the perfect fit for this role. As an AWS and Helpdesk Support Specialist at Nextbigbox Pvt. Ltd., you will be responsible for managing AWS cloud solutions, providing technical assistance, and overseeing IT infrastructure. Your qualifications should include a Bachelor's degree in Computer Science or related field, hands-on experience with AWS, strong troubleshooting skills, and familiarity with various operating systems and network protocols. Key Responsibilities: - Deploy, configure, and manage AWS cloud solutions including EC2, S3, RDS, Lambda, VPC, and CloudWatch - Provide technical assistance, troubleshoot IT issues, and manage the ticketing system for helpdesk support - Oversee IT infrastructure, ensure data security, and manage IT assets effectively Qualifications: - Bachelor's degree in Computer Science, IT, or related field - Hands-on experience with AWS (Certification preferred) - Strong troubleshooting and problem-solving skills - Familiarity with Windows, macOS, and Linux operating systems - Solid understanding of network protocols such as TCP/IP, DNS, and DHCP If you are passionate about cloud technology and IT support, we encourage you to apply now or refer a friend who could be the perfect fit for this role.

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