Helpdesk and AWS Support Specialist

As an AWS and Helpdesk Support Specialist at Nextbigbox Pvt. Ltd., you will be responsible for managing AWS cloud solutions including EC2, S3, RDS, Lambda, VPC, and CloudWatch. You will deploy, configure, and ensure the smooth functioning of AWS cloud services. In addition, you will provide helpdesk support by offering technical assistance, troubleshooting IT issues, and efficiently managing the ticketing system. Your role will also involve overseeing general IT support tasks such as maintaining IT infrastructure, ensuring data security, and managing IT assets. To excel in this role, you should possess a Bachelor's degree in Computer Science, IT, or a related field. It is essential to have hands-on experience with AWS, and certification in AWS is preferred. Strong troubleshooting and problem-solving skills are crucial for this position. Moreover, familiarity with operating systems like Windows, macOS, and Linux is required. A solid understanding of network protocols such as TCP/IP, DNS, and DHCP will be advantageous. If you are enthusiastic about cloud technology and have a knack for providing IT support, we encourage you to apply for this opportunity at Nextbigbox Pvt. Ltd. Don't miss the chance to be part of our dynamic team. Apply now or refer a friend who could be the perfect fit for this role!,