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For Employers

Help Desk Support

cyber hospitality private limited

1 years

0 Lacs

vadodara

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

support troubleshooting software network resolve communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are seeking a knowledgeable and proactive Help Desk Support professional to assist with troubleshooting technical issues, managing support tickets, and providing excellent customer service.

Key Responsibilities:

Provide first-line support for software, hardware, and network issues.
Troubleshoot and resolve technical problems.
Raise, track, and manage support tickets to ensure timely resolution.
Maintain accurate records of all support requests and resolutions.
Ensure excellent customer service

Qualifications:
Fresher to 6 months
Bachelor's degree in a related field.
Strong communication and customer service skills.
Excellent problem-solving and troubleshooting skills.

Working Hours:
5 Working days

Job Type: Full-time

Education:

Bachelor's (Preferred)

Experience:

Help desk: 1 year (Preferred)

Language:

English (Preferred)

Location:

Vadodara, Gujarat (Preferred)

Work Location: In person

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