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Capgemini
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Help Desk Procurement Support Specialist

Help Desk Procurement Support Specialist

Capgemini

2 - 6 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

procurement customer support onboarding data entry excel data analysis metadata management contracts purchase requisitions purchase orders client engagement coupa system reports generation shift work

Work Mode

On-site

Job Type

Full Time

Job Description

You will be empowered to shape your career at Capgemini in the way you desire, supported and inspired by a collaborative community of colleagues worldwide, and have the opportunity to reimagine what is achievable. Join Capgemini to assist the world's leading organizations in unlocking technology's value and constructing a more sustainable, inclusive world. **Role Overview:** As a Procurement Customer Support Specialist, you will play a hands-on role in supporting Coupa system users across the organization. Your responsibilities will include assisting in onboarding new Coupa users, updating information in existing user profiles, and addressing Coupa access-related support tickets. You will also be tasked with detailing Coupa workflows to internal stakeholders and determining appropriate system access levels based on individual user roles and responsibilities. A comprehensive understanding of Coupa workflows is essential to ensure accurate access provisioning and effective user support. **Key Responsibilities:** - Provision and manage Coupa user access, which includes setup, role assignments, catalog access, and approver changes. - Identify the appropriate level of system access based on individual user roles and responsibilities. - Create, update, and deactivate user profiles using Excel-based data entry and exports. - Extract and analyze data from Coupa to generate reports and insights for management. - Maintain metadata for contracts, purchase requisitions, and purchase orders in Coupa. - Willingness to work in shifts as part of a new client engagement. - Immediate joiners or candidates available within a maximum of 30 days. - Must be available to work from the office all 5 days in line with client expectations. Capgemini is a global business and technology transformation partner, committed to accelerating organizations" dual transition to a digital and sustainable world, creating tangible impact for enterprises and society. With a diverse team of 340,000 members in over 50 countries, Capgemini leverages its over 55-year heritage to unlock technology's value for clients, addressing all aspects of their business needs. The company delivers end-to-end services and solutions, incorporating strengths from strategy and design to engineering, supported by market-leading capabilities in AI, generative AI, cloud, and data, alongside deep industry expertise and a strong partner ecosystem.,

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Capgemini

IT Services and IT Consulting

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Help Desk Procurement Support Specialist