Head of Identity and Access Management (IAM)

ob Title:

Department:

Must-Have Skills (Mandatory Technical & Functional Requirements)

Technical Skills

1. SailPoint IdentityIQ / IdentityNow

   Implementation, governance, policy enforcement, and lifecycle automation.

2. Privileged Access Management (PAM)

   – Hands-on experience with tools like

   Delinea

   or

   CyberArk

   .

3. Active Directory (AD) & Entra ID (Azure AD)

   – Deep technical understanding of hybrid identity, group policies, federation services (ADFS), and cloud directory management.

4. Authentication Protocols

   – Proficient in

   OAuth2

   ,

   SAML

   ,

   OpenID Connect

   , and

   MFA

   solutions.

5. Certificate Lifecycle Management (CLM)

   – In-depth experience with

   PKI

   ,

   SSL/TLS certificate management

   , and basic

   cryptography principles

   .

6. Integration with Cloud IAM

   – Experience with

   Azure

   ,

   AWS

   ,

   Kubernetes RBAC

   ,

   DevOps CI/CD tools

   .

7. ITSM Integration

   – Familiarity with

   ServiceNow

   for IAM workflow automation.

8. Security Frameworks

   – Knowledge of

   NIST 800-53

   ,

   ISO 27001

   ,

   GDPR

   ,

   SoD

   ,

   RBAC

   policies.

Key Responsibilities

• Define and implement the global IAM strategy, roadmap, and governance model.
• Lead IAM operations, engineering, and governance teams to deliver secure and scalable IAM services.
• Ensure operational excellence across IAM services including performance monitoring, incident response, patching, and upgrades.
• Oversee IAM program compliance with internal controls and external regulations.
• Drive automation across identity lifecycle processes (Joiner-Mover-Leaver).
• Foster collaboration with IT, HR, Legal, Compliance, and business units.
• Own IAM controls during audits and drive timely remediation.
• Lead IAM-related risk assessments and integrate findings into business planning.
• Act as the subject matter expert (SME) on identity security in digital transformation initiatives.
  

Education & Certifications

• Required

  : Bachelor’s degree in Computer Science, Cybersecurity, or equivalent.

• Preferred

  : Master’s degree, CISSP, CISM, or equivalent IAM/security certifications.

Experience

• Minimum 12 years

  in IT Security or IAM, with

  5+ years

  in IAM leadership roles.
• Demonstrated success managing global IAM programs and operational teams.
  Proven expertise in handling IAM audits, compliance, and regulatory frameworks.

People & Budget Responsibilities

• Team Size

  : 7–14 direct/indirect reports

  Budget

  : Responsible for cost planning and financial oversight of IAM services