Head- Enterprise Architect

ROLE PURPOSE & OBJECTIVE

The purpose of the role is to providing leadership, direction and strategy for New Initiatives, Cloud and Architecture in IT team. The ideal candidate will have hands-on experience with creating and deploying designs, architectures, standards, and methods for large-scale distributed systems.

This role will be responsible for the design and development including requirements analysis, feasibility studies, design, pilot testing, installation, evaluation and operational management.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

• Develop & designs architectures, standards, and methods for large-scale distributed systems.
• Design, build and maintain automation tools to reduce manual and repetitive tasks.
• Reviewing new and existing IT projects, systems designs and plans.
• Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.
• Solve complex problems related to infrastructure & security, cloud services, application services and build automation to prevent problem occurrence.
• Experience working with fully managed fault tolerant, highly available, high throughput, multi-tenant, scalable systems.

Customer

• Collaborating with staff, users and senior management on establishing business goals.
• Maintain effective professional relationships with IT relationship managers.
• Maintain expert knowledge on all business procedures.
• Ensure adherence to all established guidelines and management practices for employees.
• Identify internal enterprise architecture requirements by interviewing customers (business users); analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems.

Internal Process

• Leading cross-functional teams in a hands-on manner, diagnosing complex issues on the various platforms i.e. application, infrastructure, and security platforms.
• Act as ultimate escalation point for complex or critical issues that have not yet been documented as SOPs.
• Propel the crafting and implementation of incident response strategies, drawing your background to forestall potential future issues.
• Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

Learning & Performance

• Providing leadership, direction, and strategy to the SRE, New Initiatives, Cloud and Architecture verticals.
• Motivate team to work together in the most efficient manner.
• Prepare users by conducting training; providing information; resolving problems.
• Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self.
• Ensure adherence to training man-days/ mandatory training programs for self.

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Post-graduate qualification is preferred.

Experience

• 15-20 years of experience in banking IT operations with experience in infrastructure & security, cloud services, application services & build automation.

Certifications

• Good to have a certification on TOGAF, Zachmann, ITSM. Not mandatory

Functional Skills

• Proficiency in Enterprise Architecture Framework, Strong understanding of enterprise architecture principles and frameworks.
• Ability to design scalable, resilient, and cost-effective architectures that meet business requirements and align with industry best practices.
• Familiar with project management best practices and tools, ability to manage and coordinate projects effectively.
• Ability to analyze complex business requirements and identify the most suitable technology solutions.
• As an EA, your (leadership) executive presence, digital strategy, software and technical architecture expertise will guide cross-functional project teams through definition, deployment and optimization stages of applications hosted in our environment.
• Updated knowledge of various (new and upcoming) compliance requirements, ability to align the architecture with the compliance requirements.

Behavioral

Skills

• Critical thinking and problem-solving skills
• Planning & Organizing
• Leadership skills
• Strong communication skills
• Team work
• Negotiation skills

Competencies

Initiative

Problem-solving ability.

Evaluate options & priorities.

Analytical thinking

Compliance and governance