Head - Digital Workplace Practice & Presales

• The Digital Workplace Practice Head is pivotal in shaping and executing the digital workplace strategy ensuring seamless technology integration to elevate employee experiences
• This role encompasses driving both presales and solutions for digital workplace initiatives and demands a visionary leader with profound knowledge of digital tools collaboration platforms and workplace trends

Key Responsibilities:

• Formulate and execute a holistic digital workplace strategy that aligns with the company s goals
• Lead a team of specialists in designing deploying and managing digital workplace solutions
• Oversee RFP RFI processes and presales activities
• Collaborate with cross functional teams to identify and address digital workplace needs and opportunities
• Promote the adoption of digital workplace solutions to enhance productivity communication and collaboration
• Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment

Technical Requirements:

• Bachelor s degree in information technology Business Administration or a related field Master s degree preferred
• Proven experience in leading and managing digital workplace initiatives
• Strong knowledge of digital tools collaboration platforms and emerging workplace trends
• Excellent project management skills with the ability to oversee multiple projects simultaneously
• Outstanding communication and interpersonal skills to effectively collaborate with diverse teams
• Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions
• Ability to drive change and foster a culture of innovation within the organization

Additional Responsibilities:

• This role involves extensive experience in solution RFP response building proposals and presenting to clients
• Proficient in end to end solutioning of Digital workplace solution covering all the technologies that touches the end users
• Experience in Industry and trend analysis and aligning to future workplace strategy
• Primary focus on Modern Management Microsoft Intune SCCM Mobile Device Management DaaS Field Services DEX Print Management Solutions Remote support services M365 services Sharepoint Email Onedrive etc
• Expertise on DaaS solution covering procurement to device disposal strategies
• Experience working with multiple Hardware OEMs
• Expertise in migration of legacy device management solution to modern management Intune
• Expertise in solutioning VDI technologies on prem and cloud based Azure AVD Cloud PC etc
• Expertise in analysis and solution of Onsite support services field Services operations and various levers employed in reducing the field services efforts
• Expertise in DeX and overall value propositions leveraging multiple tools used in the industry Nexthink Systrack Aternity etc
• Strong hands on experience in responding to RFPs and building a proposal that is PPT based or word document based
• Expertise in estimating efforts for various digital workplace solutions end to end
• Expertise in building operating models for delivery
• Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals
• Develop tailored solutions that meet specific client requirements
• Competent in Presenting the solution to potential global clients
• Excellent written and communication skills

Preferred Skills: