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12.0 - 16.0 years

0 Lacs

noida, uttar pradesh

On-site

You are an experienced Technical Program Management leader with deep knowledge of enterprise products and startup dynamics. You bring a unique mix of strategic foresight and hands-on expertise, with a history of partnering across cross-functional teams from product and engineering to GTM to deliver exceptional results for clients and partners. Your experience gives you both the flexibility to thrive in a fast-paced environment, and ability to help an organization scale by implementing processes and organizing people. You have the business acumen to align company objectives to project goals; a demeanor that allows you to easily rally and organize teams around a shared effort; and the internal drive to ensure initiatives are done right and on time no matter what. Release Management: Own release management processes coordinating cross-functional readiness, ensuring quality gates are met, and driving alignment across Product, Engineering, QA, and GTM to enable smooth, timely, and high-quality releases. Sprint Planning: Drive quarterly and sprint planning cadences, track cross-functional dependencies, and escalate risks or blockers early to keep teams moving. Lead sprint planning sessions with clear goal-setting, resource alignment, and prioritization to drive focused and effective delivery. Sprint Efficiency & Metrics: Monitor and present sprint efficiency metrics to inform performance reviews, support data-driven feedback, and drive continuous improvement within teams. Workflow & Ticket Management: Ensure all project tickets are well-documented, accurately estimated with story points, and follow defined workflows to support efficient and transparent execution across teams. Product Delivery Tracking & Communication: Ensure transparency and predictability around delivery timelines. Maintain transparent, up-to-date insights into project status and risks, enabling stakeholders to understand progress and any bottlenecks at a glance. OKR Execution: Partner with Product & Engineering leaders to ensure the successful execution of team OKRs by aligning initiatives with organizational priorities and broader business objectives, and helping to break them down into milestones and tasks. Agile Best Practices: Own the Agile process. Ensure it's well documented, understood, and operationalized with measurable constructs (e.g. entry/exit criteria). Coach team members on best practices, remove systemic blockers, and promote psychological safety, self-organization, and team accountability. Process & Governance: Establish and scale program management frameworks, tools, and best practices. Develop consistent processes for tracking execution, measuring impact, and reporting results across teams and initiatives. Preferred Qualifications: Minimum of 12 years of experience in technical program management, with a balanced background in both enterprise product companies and high-growth startup environments. Ability to operate at both strategic and executional levels, with a bias for action to deliver results in a matrixed, fast-paced, and constantly evolving environment. Certified Scrum Master (CSM), Certified Agile Coach (ICP-ACC/ICP-ATF), or equivalent. Project Management certification (PMP, CSM, or equivalent) is a plus. Demonstrated expertise in sprint planning, dependency management, and outcome-based execution of complex, cross-functional projects. Proficient in maintaining accurate story point estimations, optimizing workflows, and tracking delivery efficiency across Agile teams as well as analyzing & presenting sprint metrics and insights to drive continuous improvement. Strong track record of managing cross-functional dependencies, ensuring transparency, and enabling effective communication across stakeholders and leadership levels. Technical understanding of software development life cycles, cloud platforms (AWS, Azure), and DevOps principles. Highly proficient with project management tools (i.e. Jira, Asana), collaboration platforms (i.e. Slack, Confluence, Notion), Agile methodologies (i.e. Scrum, Kanban), and reporting/analysis (i.e. Excel, Domo, etc.). MBA from a Tier I or Tier II institution + B.Tech/Engineering degree. Ontic Benefits & Perks: Competitive Salary. Medical Benefits. Internet Reimbursement. Home Office Stipend. Continued Education Stipend. Festive & Achievement Celebrations. Dynamic Office Environment.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Workforce & Finance Lead at Barclays, where you will play a critical role in driving robust financial governance, operational excellence, and workforce planning across the Cross Digital Platforms (XDP) portfolio. Your responsibilities will include monthly forecasting and actuals reconciliation across the XDP portfolio, ensuring financial transparency and compliance in line with Bank controls. You will lead recruitment activities across XDP globally, managing the recruitment pipeline, agency engagement, and reporting on progress and data insights. Additionally, you will oversee XDP vendor management, contingent worker contract extensions, and XDP workforce management, focusing on owning the XDP training and development plan, supporting objective setting, organizing XDP People Boards, early careers management, team onboarding/offboarding, and creating a positive work environment within XDP. To be successful in this role, you should have extensive experience in a PMO role with a focus on finance and workforce management. Excellent stakeholder management skills are essential, along with a proven track record of managing complex stakeholder relationships at all levels. Strong communication and coordination skills across diverse teams and senior stakeholders are also required, along with a good understanding of project financials, workforce planning tools, and resource management practices. Proficiency in Excel, PowerPoint, PMO tools (e.g., Workday, JIRA, Tableau), data reporting tools, and collaboration platforms (e.g., Jira, Confluence, Navigator) is necessary. The ability to work independently, manage multiple priorities in a fast-paced environment, and experience in Agile ways of working and best practices are highly desirable. Familiarity with Barclays systems and processes, professional certifications (e.g., Prince2, PMP, Certified Agile, etc.), and strategic thinking in digital and technology will be beneficial. Your role will be based out of our Pune office, and its purpose is to enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Your accountabilities will include providing strategic support to senior executives, managing colleague engagement planning, overseeing key projects and strategic initiatives, improving operational efficiency, developing performance reporting for key metrics, supporting appropriate resourcing across the business/function, risk and control oversight, and implementation of a robust governance framework. As a Vice President, you will be expected to contribute or set strategy, drive requirements, make recommendations for change, manage resources, budgets, and policies, deliver continuous improvements, and demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. You will advise key stakeholders, manage and mitigate risks, demonstrate leadership and accountability for managing risk, collaborate with other areas of work, and create solutions based on sophisticated analytical thought. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Governance & Strategy Lead at Barclays, where you will play a pivotal role in driving strategic alignment, governance rigor, and operational excellence across the Cross Digital Platforms (XDP) portfolio. Your role will be responsible for managing engagement across senior stakeholders covering governance controls and reporting, including executive forum paper coordination. You will also support XDP communications and branding, including key event management. Critically, this role ensures that XDP initiatives are delivered in accordance with Barclays control frameworks, while enabling transparency and continuous improvement, leveraging appropriate tooling to drive compliance across XDP. To be successful in this role, you should have extensive experience in programme governance, delivery, or strategy development. You should possess excellent stakeholder management skills, with a proven track record of managing complex stakeholder relationships at all levels. Furthermore, excellent communication and coordination skills across diverse teams and senior stakeholders are essential. A good understanding of PMO methodologies and control frameworks is required, along with proficiency in Excel, PowerPoint, and project management tools (e.g., Clarity, JIRA, Workday), data reporting tools, and collaboration platforms (e.g., Jira, Confluence, Navigator). The ability to work independently and manage multiple priorities in a fast-paced environment is crucial. Some other highly desirable skills include experience in Agile ways of working and best practices, defining and documenting process flows/team operating models, familiarity with Barclays systems and processes (e.g., Coupa, Workday, Navigator, etc.), and professional certifications (e.g., Prince2, PMP, Certified Agile, etc.) are a plus. This role will be based out of our Pune office. Purpose of the role: To enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Accountabilities: - Provide strategic support to senior executives, such as the CEO or other top-level leaders, including assistance in the development and execution of in-year and multi-year business strategy, research, and analysis to support decision-making and act as a delegate for the senior executive in specific situations. - Manage colleague engagement planning in line with the strategic direction, manage communication channels, and ensure effective coordination across different departments and teams. - Manage key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring progress, and providing regular updates to the executive team. - Improve operational efficiency, alongside functional partners, within the organization, including the identification of areas for improvement, streamlining processes, and implementing consistently excellent best practices to enhance productivity and effectiveness. - Develop performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyze and draw insight to drive performance. Be involved in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management, and monitoring of financial performance against targets. - Support senior leadership to ensure appropriate resourcing across the business/function, including planning and forecasting, partnering with HR to drive talent development and succession planning, including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives. - Support the senior executive with risk and control oversight, escalation, crisis management, and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity. - Implement a robust governance framework that supports the board of directors, executive forums, and governance committees through the preparation of board materials, organization of meetings, and ensuring compliance with regulatory requirements. Vice President Expectations: - Contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. - If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L Listen and be authentic, E Energize and inspire, A Align across the enterprise, D Develop others. - For an individual contributor, they will be a subject matter expert within their discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions. - Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment. - Manage and mitigate risks through assessment, in support of the control and governance agenda. - Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. - Demonstrate a comprehensive understanding of the organization's functions to contribute to achieving the goals of the business. - Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies. - Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. - Adopt and include the outcomes of extensive research in problem-solving processes. - Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

The ADOPT Onsite Service Technician will be responsible for providing support for technical system needs at an assigned client site location in Gurugram, Haryana. Your primary focus will be on creating and maintaining strong client relationships to ensure superior client satisfaction and the growth of ADOPT onsite support agreements. Your duties will include assisting with meetings, conferences, and events, inventory tracking, reporting, and proactive maintenance of technical systems. You will collaborate effectively with client-based personnel, other contractors/subcontractors, and Diversified team members. Additionally, you will perform routine maintenance and repair faulty systems and equipment. This will involve interfacing with manufacturers/vendors for equipment repair needs and managing inventory tracking mechanisms. You will also be responsible for updating repair needs and producing detailed reports. In terms of the working environment, you will be based in an office/business setting but may be required to work on systems located throughout the client's building(s) and campus grounds. The role may involve physically demanding tasks such as accessing equipment in difficult areas, lifting heavy equipment, walking long distances, climbing stairs, working at heights, and using hand or power tools. You may also encounter varying temperatures and stressful situations related to system failures or client interactions. To be successful in this role, you should have a graduate degree and relevant certifications in client relations, AVIXA CTS, Biamp, Crestron, and networking/IT. Experience with audio-visual systems, video conferencing, unified communications, and client support is preferred. You should possess excellent client relationship management skills, be forward-thinking, efficient in multitasking, and have strong communication and problem-solving abilities. Overall, as an ADOPT Onsite Service Technician, you will play a crucial role in ensuring the smooth operation of technical systems, maintaining client satisfaction, and contributing to the growth of support agreements. Your ability to build strong client relationships, perform technical tasks efficiently, and communicate effectively will be key to your success in this position.,

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15.0 - 19.0 years

0 Lacs

karnataka

On-site

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to the most intricate digital transformation requirements of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. The company, with a workforce and partners spread across 65 countries, is committed to helping customers, colleagues, and communities thrive in a constantly evolving world. For more information, please visit www.wipro.com. As a part of the responsibilities associated with this role, you will be expected to: - Develop a business development strategy for the telecom B2B space. - Analyze, infer, and interpret customer requirements to develop responses for RFPs and other documents. - Identify opportunities for customer transformation by evaluating current network infrastructure. - Create a target operating model and determine staff sizing based on specific guidelines and customer needs. - Collaborate with leading networking OEMs such as Cisco, Juniper, and Aruba as per customer requirements. - Engage in customer discussions and workshops to identify needs and areas for improvement in network solutions. - Participate in proactive account pitches, opportunity identification, and leverage account teams, partners, and leadership. - Work with the Solutions team and OEMs to develop promotional materials and Go-to-Market strategies. - Explore additional solutions and services for Telecom enterprise customers like IoT, 5G, hybrid cloud, and security with support from respective practices. The ideal candidate for this role should possess the following qualifications: - Minimum 15 years of experience in Sales, presales, or business development. - At least 5 years of experience in the telecom and Networking domain with a focus on managed network services. - Prior experience in responding to large networking RFPs and developing win strategies. - Understanding of clouding networking, wireless solutions, routing and switching technologies. - Knowledge of network security, voice, collaboration platforms, and industry trends. - Excellent presentation skills, positive attitude, and flexibility. - Ability to collaborate with cross-functional teams and lead new offering development. - Strong communication skills, both oral and written. - Good interpersonal skills for working with customers and internal stakeholders. - Familiarity with Telco B2B operating models and other solutions related to network infrastructure. Wipro envisions a modern, reinvented future and is actively seeking individuals who are inspired by the idea of constant evolution and reinvention. If you are someone who thrives on change and is passionate about personal growth and career development, Wipro offers a dynamic environment where you can design your own reinvention. Join us to realize your ambitions and be a part of a purpose-driven organization that encourages innovation and self-improvement. Wipro welcomes applications from individuals with disabilities.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

The Digital Workplace Practice Head plays a crucial role in shaping and implementing the digital workplace strategy to enhance employee experiences through seamless technology integration. As a visionary leader, you will be responsible for driving presales and solutions for digital workplace initiatives, requiring a deep understanding of digital tools, collaboration platforms, and workplace trends. Your main responsibilities will include formulating and executing a comprehensive digital workplace strategy aligned with the company's objectives, leading a team in designing and managing digital workplace solutions, overseeing RFP and RFI processes, collaborating with cross-functional teams to identify digital workplace needs, and promoting the adoption of digital solutions for improved productivity and collaboration. It is essential to stay updated on industry trends and emerging technologies to enhance the digital workplace environment continually. Candidates for this role should have a Bachelor's degree in information technology, Business Administration, or related fields, with a preference for a Master's degree. Proven experience in leading digital workplace initiatives, strong knowledge of digital tools and collaboration platforms, excellent project management skills, outstanding communication and interpersonal skills, and the ability to leverage data for continuous improvement are key qualifications. Driving change and fostering innovation within the organization are also essential skills. In addition to the core responsibilities, the role will involve extensive experience in solution RFP response, end-to-end solutioning of digital workplace solutions, industry trend analysis, and alignment with future workplace strategy. Specific expertise in various technologies such as Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services, M365 services, Sharepoint, Email, and OneDrive is required. Experience in migration, VDI technologies, on-premises, and cloud-based solutions, as well as hands-on experience in responding to RFPs and building proposals, is crucial. Preferred skills include proficiency in Cloud Platform and Modern Workplace Transformation Services. The successful candidate should be competent in presenting solutions to global clients, possess excellent written and communication skills, and have a strong focus on building operating models for delivery and defining team roles for project execution.,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Client Relationship Manager (CRM) at our company, located in Mumbai, you will play a crucial role in building and maintaining strong relationships with clients. With 3-5 years of experience in the IT sector, you will be responsible for ensuring client satisfaction, identifying growth opportunities, and contributing to the expansion of our business. Your primary responsibilities will include developing a deep understanding of clients" business needs, tailoring our services to meet those needs, and collaborating closely with the Sales and Delivery teams for effective service delivery. You will serve as the main point of contact for clients, managing communication, addressing inquiries and requests promptly and professionally. To excel in this role, you must possess strong communication and interpersonal skills, excellent organizational abilities, and proficiency in project management. Your analytical and problem-solving capabilities will be essential in identifying and resolving complex issues. Experience in contract management, negotiation, and billing/invoicing will be valuable. Furthermore, you will be required to have a Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or other advanced degree is preferred. Knowledge of the software development lifecycle and Agile methodologies will be advantageous. If you are passionate about client relationship management in the IT industry and possess the requisite experience and skills, we invite you to apply for this exciting opportunity. Join us in creating lasting client relationships, driving business growth, and contributing to our success.,

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15.0 - 19.0 years

0 Lacs

karnataka

On-site

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to the most complex digital transformation needs of clients. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their boldest aspirations and establishing future-ready, sustainable businesses. With a workforce and business partners spread across 65 countries, Wipro remains committed to supporting customers, colleagues, and communities in an ever-evolving world. Responsibilities: - Lead the Industry platform for Telco enterprise, focusing on telecom Network Managed Services encompassing both legacy and modern network solutions alongside offerings like IoT, 5G, end-user, and hybrid cloud. - Provide guidance on proactive business strategies and RFPs for Telecom Network Managed Services, including account/bid strategy, differentiated offerings, and proposal development based on customer requirements analysis. - Identify opportunities for customer transformation by evaluating current network infrastructure and operational state. - Develop a target operating model, determine staff sizing based on guidelines, and address the unique requirements of end customers. - Adapt to changing customer needs, align product and offering strategies accordingly, and offer insights to the platform engineering team for platform advancement. - Engage in customer discussions and workshops to assess requirements, areas for improvement, and develop suitable solutions. - Formulate product strategies for Telecom Managed Network Services, defining market positioning, growth strategies, and operationalization. - Collaborate with various account teams, creating proactive customer pitches and account strategies. - Work with the Sales team, OEMs, and analysts to develop promotional and Go-to-Market materials for marketing initiatives. - Explore enhancements and winning strategies for network pre-sales opportunities across diverse industry verticals. - Explore additional solutions and services for Telecom enterprise customers, including IoT, 5G, hybrid cloud, security, with support from respective practices but driven by self. Skills: - Possess a minimum of 15 years of experience in the Networking domain with a focus on managed network services and related solutions. - Demonstrate at least 5 years of experience in Product management of offerings/platforms or business management of technology services with revenues exceeding $100 million. - Exhibit expertise in managing large customer engagements and building relationships at CX levels. - Have a fair understanding of network security, voice, and collaboration platforms. - Stay updated on network industry trends and technological advancements. - Showcase strong communication and presentation skills, a positive attitude, and flexibility. - Ability to collaborate with cross-functional teams and drive new offering development from conceptualization to client adoption with ownership. - Demonstrate excellent interpersonal skills for engaging with customers, internal stakeholders, etc. - Understanding of Telco B2B operating models is advantageous. - Familiarity with other solutions beyond network services. In conclusion, Wipro is undergoing a transformation to become a modern entity, seeking individuals driven by reinvention and constant evolution. By joining Wipro, you become part of a purpose-driven organization that encourages personal growth and empowers you to shape your reinvention journey. Come to Wipro and realize your ambitions. Applications from individuals with disabilities are warmly welcomed.,

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai, Maharashtra, India

On-site

Job Description: Job Title : CLIENT RELATIONSHIP MANAGER (CRM) Location: Mumbai Experience 3-5 years (preferably in IT sector) Notice Period: Immediate joiner Skills Required:Client Relationship Management, Project Management, Contract Management, Negotiation, Billing & Invoicing,Analytical and Problem-Solving, , Collaboration Platforms We are looking for an experienced Client Relationship Manager to join our team in [Mumbai, Pune or Bangalore]. The successful candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with our services, and identifying opportunities for growth and expansion preferably having recruitment background in IT sector Responsibilities: ? Having good knowledge of client hunting and business farming by building strong relationships with the client, ensuring their satisfaction with our services and identifying opportunities for growth and expansion. ? Develop a deep understanding of clients business needs and goals, and tailor our services to meet those needs. ? Work closely with the Sales and Delivery teams to ensure timely and effective delivery of services. ? Serve as the primary point of contact for clients, managing communication and ensuring that all inquiries and requests are addressed in a timely and professional manner. ? Develop and implement strategies to maximize customer retention and revenue growth. ? Develop a thorough understanding of our clients businesses and their recruitment requirements. Develop and maintain a strong network of candidates, using various recruitment channels to source top talent. ? Coordinate with the internal recruitment team to ensure that all client requirements are met in a timely and efficient manner. Requirements: ? 3-5 years of experience in client relationship management in the IT industry. ? Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders. ? Excellent organizational and project management skills, with the ability to manage multiple clients and projects simultaneously ? Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues. ? Experience in contract management, negotiation, and billing/invoicing. ? Knowledge of the software development lifecycle and Agile methodologies. ? Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or other advanced degree is preferred. If you have the relevant experience and skills and are passionate about client relationship management in the IT industry, we encourage you to apply for this exciting opportunity.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an IT Infrastructure and Support Specialist, you will be responsible for managing various aspects of the company's IT infrastructure and providing efficient technical support to employees. Your key responsibilities will include: IT Infrastructure Management: - Setting up, maintaining, and troubleshooting network systems including LAN, Wi-Fi, VPN, and firewalls. - Managing server infrastructure, data storage, and backups, whether on-premise or in the cloud. - Ensuring system uptime and performance for offices and remote teams. User Support & Helpdesk: - Providing technical support for hardware, software, and peripherals used by employees. - Handling onboarding/offboarding processes for employees regarding system access and provisioning. - Maintaining a ticketing system to track and resolve IT-related issues effectively. Application & Software Management: - Deploying, configuring, and maintaining industry-specific tools such as AutoCAD, Revit, SketchUp, BIM tools, project management tools, and collaboration platforms. - Managing software license procurement and renewals efficiently. Cybersecurity & Compliance: - Implementing and monitoring endpoint security, antivirus, and encryption solutions. - Conducting regular data backups and ensuring disaster recovery preparedness. - Ensuring compliance with IT policies, especially concerning client confidentiality and data protection. Cloud Services & Collaboration Tools: - Administering cloud platforms like Microsoft 365, Google Workspace, or Autodesk Cloud. - Integrating systems to facilitate cross-functional collaboration among different teams. Vendor & Asset Management: - Coordinating with IT vendors and service providers for hardware/software procurement. - Maintaining IT asset inventory and managing their lifecycle effectively. Digital Transformation & Automation: - Collaborating with internal stakeholders to identify process inefficiencies and propose IT-enabled solutions. - Implementing automation tools to streamline workflows and enhance operational efficiency. Support For Remote And Hybrid Work: - Ensuring smooth functioning of remote access, secure logins, and cloud-based resource availability. - Setting up and supporting video conferencing, digital whiteboards, and collaborative project tools. Additionally, you will be involved in: - Participating in IT budgeting and strategy planning. - Leading IT audits and driving initiatives for digital innovation such as smart offices and IoT-based sensors. - Supporting BIM data management and integration with project management dashboards. Overall, you will play a crucial role in ensuring the smooth operation of the company's IT infrastructure, providing technical support to employees, and driving digital transformation initiatives.,

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10.0 - 14.0 years

0 - 0 Lacs

navi mumbai, maharashtra

On-site

As the Associate Director of Employee Technology Support at Morningstar DBRS (MDBRS), you will play a pivotal role in establishing and shaping the employee technology support function within the organization. Your primary responsibilities will include overseeing the delivery of high-quality support experiences, managing service delivery across the Global Service Desk (GSD), user devices, and application management. This leadership position will require a strategic mindset, technical expertise, and the ability to lead and develop a high-performing team of infrastructure engineers. You will collaborate closely with the GSD to ensure timely and efficient support services, drive initiatives for enhancing end-user experience, automation, and standardization, as well as oversee endpoint lifecycle management including OS imaging, software packaging and deployment, and patch management. Key Responsibilities: - Build and lead a high-performing Employee Technology function, including hiring, developing, and managing a team of infrastructure engineers. - Collaborate closely with the Global Service Desk to ensure prompt and high-quality support services. - Drive initiatives for end-user experience improvement, automation, and standardization. - Oversee end-to-end endpoint lifecycle management, including OS imaging, software packaging and deployment, and patch management. - Lead engineering and administrative efforts across various platforms, such as user workspaces, collaboration tools, file server infrastructure, and user devices. - Manage technical on-boarding/off-boarding processes related to devices and user software environments. - Collaborate and coordinate with the Morningstar Central Technology teams and Morningstar Information Security team for the adoption of standards and meeting security requirements. Preferred Qualifications: - 10+ years of experience in IT infrastructure and employee technology, with at least 2 years in a senior management role. - Proven experience in managing and scaling endpoint environments across cloud infrastructure, especially Azure and AWS. - Hands-on knowledge of OS deployment, patching tools, and collaboration platforms. - Experience overseeing or partnering with service desk operations. - Experience leading cross-functional teams and delivering technology transformation projects. - Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or certifications (e.g., ITIL, Microsoft, AWS) is a plus. Success in this role will be demonstrated by: - Reduced incident resolution times and automation in user provisioning and software deployment. - Seamless coordination between the service desk and infrastructure engineers. - Secure and scalable endpoints and collaboration platforms that meet business needs. - High employee satisfaction and positive feedback scores. Morningstar DBRS is committed to being an equal opportunity employer. If you are passionate about technology leadership and driving innovation in employee support services, this role offers a unique opportunity to make a significant impact within a dynamic and forward-thinking organization.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Executive Assistant will provide high-level administrative support to executives within a leading furniture manufacturing company. Your role will involve proficiency in data entry and management, ensuring accurate and timely handling of information. You will utilize calendar management tools to organize schedules and prioritize appointments effectively. Managing email communications will be a key responsibility, ensuring prompt responses and organization of correspondence. Virtual communication tools will enable seamless interactions with team members and stakeholders. You will use document management systems to maintain and organize important files, while basic accounting software will assist in tracking expenses and budgets. Engaging in social media management to enhance the company's online presence will also be part of your duties. Presentation software will be utilized to create compelling presentations for meetings and reports. Time management tools will be essential for optimizing daily tasks and deadlines. Collaboration platforms will support teamwork and project coordination, while research tools will aid in gathering relevant information for decision-making. Travel management software will be utilized for planning and booking travel arrangements. Strong communication and interpersonal skills are required to ensure effective collaboration across departments. Attention to detail and organizational skills are crucial for maintaining high standards of work, while adaptability and discretion are necessary in a dynamic environment. Responsibilities include managing and maintaining executive calendars, coordinating travel arrangements, handling email correspondence, conducting data entry tasks, preparing presentations and reports, facilitating virtual communication, assisting in inventory management, supporting basic accounting functions, engaging in research tasks, managing social media accounts, and maintaining orderly files and documentation. The ideal candidate will have a Bachelor's degree in Business Administration or related field or an MBA, along with a minimum of 3 years of experience as an Executive Assistant. This role seeks an Executive Assistant with three years of experience in a leading furniture manufacturing company, proficient in data management, calendar and email systems, and skilled in communication, organization, and problem-solving.,

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0.0 - 2.0 years

0 - 2 Lacs

Kozhikode / Calicut, Kerala, India

On-site

Key Responsibilities: Develop and implement strategies to improve workflow and efficiency. Collaborate with cross-functional teams to optimize processes and enhance productivity. Maintain compliance with industry regulations and company policies. Troubleshoot and resolve any challenges that arise in day-to-day operations. Provide mentorship and training to junior team members when required. Stay updated with industry trends and implement best practices. Work closely with stakeholders to understand business needs and drive innovation. Requirements : Bachelor's degree in a relevant field (specific qualifications may vary by job role). Prior experience in a similar role is preferred. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Proficiency in relevant tools and technologies. Adaptability and eagerness to learn and grow in a fast-paced environment.

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