2 Vdi Technologies Jobs

You should have a minimum of 7 years of experience in remote infrastructure management, with at least 6 years of working experience supporting both Desktop and Server virtualization. Your proficiency should include working experience in Citrix XenApp & Xendesktop, Xen Server implementation, and configuration. It is essential that you possess knowledge in troubleshooting and resolving issues in an Enterprise Citrix environment, which includes Web interface, Application enumeration, performance issues, printing, and provisioning. Additionally, you will be responsible for resolving all technical incidents escalated by the L-2 team. Your role will involve analyzing Change Requests, reviewing them with clients and stakeholders, validating information, and executing high complexity, critical, and emergency changes. You will also participate in Problem Management review meetings, provide root cause analysis, and drive Incident Review bridges by identifying potential Problems and recommending solutions to be implemented. Ensuring SLA compliance and availability of services will be a key responsibility, along with work experience on migration/upgradation projects and the ability to publish applications in a presentation server and test application connectivity. Effective communication skills, both verbal and written, are crucial within the team and with stakeholders. A good knowledge of ITIL processes is required, along with technical certification in Citrix and possession of ITIL certification. You should be willing to participate in on-call schedules, weekend change schedules, and work on 24/7 rotational shifts. As a VDI Engineer, you will be responsible for providing advanced technical support, troubleshooting, and operational management of the Virtual Desktop Infrastructure (VDI) environment. This role demands a strong understanding of VDI technologies such as Citrix, VMware Horizon, Azure Virtual Desktop, underlying virtualization platforms, and related infrastructure components. You will ensure the stability, performance, and availability of virtual desktops and published applications for end-users, resolving complex incidents, and contributing to continuous service improvement. Key Responsibilities: - Incident Resolution & Advanced Troubleshooting - VDI System Administration & Maintenance - Manage and maintain master images (golden images) - Oversee user profile management solutions - Implement and manage VDI policies via Group Policy Objects (GPOs) and VDI-specific management consoles - Monitor VDI infrastructure health, resource utilization, and user experience metrics In this role, you will be required to analyze logs, performance metrics, and system data to identify root causes of recurring VDI problems. You will also be responsible for administering and maintaining VDI systems, including managing master images, overseeing user profile management solutions, and implementing VDI policies. Monitoring VDI infrastructure health and user experience metrics will also be part of your duties. To be successful in this role, you must be able to turn meaningful insights into action and demonstrate ownership, teamwork, respect, and belonging. You are encouraged to be an owner from day one and work collaboratively to bring the company's vision to life. At CGI, you will have the opportunity to develop innovative solutions, build relationships with teammates and clients, access global capabilities, and benefit from industry and technology expertise. Leaders at CGI care about your well-being, provide opportunities for skill development, and support your career growth in a company built to last. Join CGI, one of the largest IT and business consulting services firms globally, and shape your career by contributing to a company focused on growth and lasting success.,

The Digital Workplace Practice Head plays a crucial role in shaping and implementing the digital workplace strategy to enhance employee experiences through seamless technology integration. As a visionary leader, you will be responsible for driving presales and solutions for digital workplace initiatives, requiring a deep understanding of digital tools, collaboration platforms, and workplace trends. Your main responsibilities will include formulating and executing a comprehensive digital workplace strategy aligned with the company's objectives, leading a team in designing and managing digital workplace solutions, overseeing RFP and RFI processes, collaborating with cross-functional teams to identify digital workplace needs, and promoting the adoption of digital solutions for improved productivity and collaboration. It is essential to stay updated on industry trends and emerging technologies to enhance the digital workplace environment continually. Candidates for this role should have a Bachelor's degree in information technology, Business Administration, or related fields, with a preference for a Master's degree. Proven experience in leading digital workplace initiatives, strong knowledge of digital tools and collaboration platforms, excellent project management skills, outstanding communication and interpersonal skills, and the ability to leverage data for continuous improvement are key qualifications. Driving change and fostering innovation within the organization are also essential skills. In addition to the core responsibilities, the role will involve extensive experience in solution RFP response, end-to-end solutioning of digital workplace solutions, industry trend analysis, and alignment with future workplace strategy. Specific expertise in various technologies such as Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services, M365 services, Sharepoint, Email, and OneDrive is required. Experience in migration, VDI technologies, on-premises, and cloud-based solutions, as well as hands-on experience in responding to RFPs and building proposals, is crucial. Preferred skills include proficiency in Cloud Platform and Modern Workplace Transformation Services. The successful candidate should be competent in presenting solutions to global clients, possess excellent written and communication skills, and have a strong focus on building operating models for delivery and defining team roles for project execution.,