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471 Job openings at HDB Financial Services
About HDB Financial Services

HDB Financial Services is a subsidiary of HDFC Bank offering a wide range of financial products and services including loans, insurance, and investment solutions.

Urgent Hiring For Sales Officer - Auto Loan officer

Kolkata

0 - 1 years

INR 1.25 - 1.75 Lacs P.A.

Work from Office

Full Time

Interested candidate share his/her resume on below mail id amruta.maiti@hdbfs.com /7039622460 Job Role : Sales Officer - AL Location - Kolkata. Role & responsibilities Achieve Profit Targets for the cluster of Branches in the Zone Responsible for ensuring the achievement of all sales and revenue targets for the branch. Source business from open market. Maintain daily sales report. Coordination between all the Sales Supports Departments Preferred candidate profile MALE / FEMALE Perks and benefits 10k to 12k PF + ESIC (Attractive Incentive) Regards, Amruta HR Team

Credit Relationship Manager

Kanpur

1 - 6 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Role โ€ข Evaluating credit proposals covering financial, business and industrial risk & decisioning of the loan. โ€ข To ensure Bounce Rate and Delinquency are within acceptable standards โ€ข .Monitor and enforce approval rate and TAT as per prescribed standards. โ€ข Monitor and ensure that monthly Branch audit score is satisfactory. โ€ข Vendor Management. โ€ข To conduct customer meeting to evaluate credit proposal โ€ข PDD Tracking and closure. โ€ข Compliance to repayment instrument replenishment to ensure regular repayment of EMI Key Responsibilities. โ€ข Responsible for Process and Policy Adherence. โ€ข Responsible for Effective Cost Management. โ€ข Understanding & Managing Healthy Portfolio. Mandatory skills โ€ข Graduate. โ€ข 3 - 4 yrs experience. โ€ข Strong analytical and problem solving skills โ€ข Documentation, Disbursement & File Processing. โ€ข Knowledge on secured and unsecured loans. โ€ข Good communication and pleasing personality. โ€ข High level of Self Drive/Enthusiasm

Database Administrator

Navi Mumbai

10 - 15 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are Looking for candidate who could join our Information Technology Team. Role & responsibilities Min 10+ years of Oracle DBA or equivalent experience on administrating and managing Oracle 11g-19c Database versions on Linux/Solaris/AIX/Windows systems. Experience with Space Management, User Management, Object Management & Memory Management. Experience in Installing and creating Oracle database 12c/18c/19c Standalone databases. Experience with Oracle 19c upgrades with near zero downtime for critical systems. Experience in installing, up-grading, and configuring the Enterprise Manager 13c Cloud Control and monitoring the targets. Establish and maintain sound backup and recovery policies and procedures. Monitoring and fine tuning the databases/queries for optimal performances. Experience with with Oracle Data guard and Active Data guard Hands on experience on OEM - 11g/12c/13c Experience with Oracle database migrations and upgradations. Experience in PSU/CPU patching process on standalone servers and GI servers. Strong experience in Database refreshes/ cloning Experience in monitoring of CPU and Memory Utilization, identifying top SQL sessions, long running queries from OEM and troubleshooting of various performance issues. Excellent troubleshooting and problem-solving skills Experience with cloud technologies is an added advantage Experience in other database technologies (MSSQL/Mongodb/PostgreSQL) is a plus . Experience with cloud technologies is an added advantage Excellent verbal and written communication skills . Skills Required: Database Management: SQL, database design, performance tuning, security, backup and recovery. Middleware: Application servers (e.g., WebLogic, WebSphere), messaging systems (e.g., JMS, RabbitMQ), enterprise service buses (ESB), and integration platforms. Operating Systems: Windows, Linux, Unix. Networking: TCP/IP, HTTP, web services. Scripting: Python, Java, shell scripting. Problem-solving and analytical skills . Communication and leadership skills

Network Security Engineer

Navi Mumbai

5 - 10 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are looking for a candidate who could join our Information Technology Team. Technical Skill Set: 1. Should have a knowledge and understanding of TCP/ UDP. 2. Clean and rigid understanding on what is an AV and whats an EDR solution 3. Understanding of EDR functionalities. This knowledge is required to explore features of a solution and understand technical now how. 4. Understanding on EDR logs and log co-relation. 5. Should be able to understand and retrieve information from packet captures. 6. Should have a sane knowledge of SIEM solution. 7. Knowledge on Log parsing would be an added advantage. 8. Knowledge on Advisories, IOCs, IOAs, Adversories. What are these and how are these to be processed and why? 9. Understanding on actions to be done on receiving an advisory. 10. Should keep his/her knowledge updated and should be on the top of current Cyber exploit cases going on, so that actions can be taken proactively to safeguard the environment. Techno-Management Skill set: 1. Should be able to prioritize tasks while processing advisories, incidents, problems and events. 2. How an incident should be tackled, should have a first-hand expertise on deriving a solution and take incident to closure. 3. Prepare dashboard and reports depicting an at-a-glance view of incidents, events, advisories and remedial actions. 4. Work with the 3rd party solution provider for integration purpose. 5. Prepare documentation related to process and Knowledge base for future easy-reference. 6. Be a bridge between the technical and the management team and make sure updates are regularly submitted to higher management and review to the technical team. 7. Vendor management skills. 8. Any earlier experience in crisis situation handling would be an added advantage.

Database Administrator Lead

Navi Mumbai

15 - 20 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are Looking for candidate who could join our Information Technology Team and Lead our DBA Team. Roles and Responsibilities: Database Administrator (DBA) Responsibilities: Database Management: Installing, configuring, and maintaining databases, including backups, recovery, and performance tuning. Data Security: Implementing and maintaining security measures to protect data from unauthorized access and breaches. Performance Optimization: Analyzing and optimizing database performance to ensure efficient data retrieval and processing. Data Integrity: Ensuring the accuracy and consistency of data stored in the database. Database Design: Designing and developing database structures to meet organizational needs. User Support: Providing technical support and guidance to users regarding database usage and troubleshooting. Middleware Lead Responsibilities: Middleware Implementation: Designing, implementing, and configuring middleware solutions, including application servers, messaging systems, and integration platforms. Middleware Maintenance: Ensuring the ongoing availability, performance, and reliability of middleware infrastructure. Troubleshooting and Resolution: Investigating and resolving complex technical issues related to middleware components. Performance Tuning: Monitoring and tuning middleware performance to optimize system responsiveness and efficiency. Integration Management: Managing the integration of various systems and applications using middleware technologies. Team Leadership: Leading and mentoring a team of middleware engineers or administrators. Skills Required: Database Management: SQL, database design, performance tuning, security, backup and recovery. Middleware: Application servers (e.g., WebLogic, WebSphere), messaging systems (e.g., JMS, RabbitMQ), enterprise service buses (ESB), and integration platforms. Operating Systems: Windows, Linux, Unix. Networking: TCP/IP, HTTP, web services. Scripting: Python, Java, shell scripting. Problem-solving and analytical skills . Communication and leadership skills .

Network Security Engineer

Hyderabad

8 - 12 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are looking for candidates who could join our Information Technology Team. Roles and Responsibility: Techno-Management Skill set/ BAU requirements: 1.Should have an understanding of TCP, UDP, Packet analysis,Threat and malware analysis, attack lifecycle. 2.Should be able to conceptually understand the attack kill chain. 3.Should be able to review and understand MIS reports shared by Network and Security 4.Should have a knowledge, understanding of the Microsegmentation concept and 5.As a part of security domain compliance management and should be able to manage compliance for network and security appliances(Firewalls, VPN, Anti-APT, Microsegmentation) 6.Should be able to handle Incidents and events end to end, from triggering of an incident, managing SLAs to closure of an incident, providing CAPA and RCA. 7.Should be able to understand the RACI matrix for each of the domains. 8.Should be able to prioritize tasks while processing advisories, incidents, problems and events. 9.Work with the 3rd party vendors for POCs, UATs and solution deployment purpose. 10.Vendors/ 3rd parties commercial negotiations/ management. 11.License, certificate life-cycle, upgrade-update management for the depicted domains. 12.Prepare SOPs and policies required for the depicted domains. 13.Be a bridge between the technical and the management team and make sure updates are regularly submitted to higher management and review to the technical team. 14.Any earlier experience in crisis situation handling would be an added advantage.

Sales Executive

Kochi, Pathanamthitta, Alleppey

0 - 2 years

INR 2.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Company: HDB Financial Servies Job Title: Business Development executive (BDE) Department: Sales and Customer service Reporting To: Branch Manager Key Responsibilities: - Identifying potential customers through cold calling, referrals, and networking. - Promoting home loan products to prospective clients. - Conducting market research to understand customer needs and competitor offerings. - Meeting with clients to explain loan options, interest rates, and eligibility criteria. - Providing guidance on the application process and required documentation. - Maintaining relationships with customers to ensure repeat business and referrals. - Achieving monthly and quarterly sales targets. - Keeping track of leads, conversions, and sales pipeline through CRM tools. - Preparing reports on sales performance and market trends. - Addressing customer queries related to loan disbursement and repayment. Skills & Qualifications: -Any Degree is Mandatory* -Must possess a Consolidated Mark List and Provisional Certificate -Should be open to field work and achieving sales targets -Freshers and experienced candidates welcome Contact: 8714639092 Please send your resume to: robin.reji@gramproindia.com

Area Manager - CV

Jabalpur, Bilaspur, Raipur

7 - 12 years

INR 6.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Job role : Interact regularly with Territory Managers/ Sales Managers to set targets & achieve required sales for CV. Recruitment, Handling and grooming of the Territory Managers in presentation & selling skills. Make joint calls with sales team, if required. Training for competence development of Territory Managers. Provide inputs to develop marketing strategies and marketing support to Sales Staff. Driving Sales Processes. Managing Credit process and responsible for evaluating audit scores. Responsible for collection efficiency and co-ordination for process maintenance. Ensure the flow of accurate and complete information for customer proposals. Ensure processes within the steps-of-sale are managed effectively and efficiently Provide market intelligence in term of business, product & proposal. Demonstrate consistency and maturity in sales forecasting processes Ensure all reports are consistent in quality: accurate, complete and on time Achievement of targets: penetration and cross sell. To lead the team to meet the business targets of revenue and profitability of the branches under Area. Responsible for controlling early delinquency. Monitoring performance of Branches in terms of key drivers i.e. 1.Contributed Value.Volumes / Profitability / Expenses / Losses 2.Employee Retention 3.Employee Productivity 4.Customer experience 5.Manage TATs on credit & processing 6.Minimize pre and post disbursal discrepancies Key Responsibilities : Responsible for smooth flow of process relating to credit Understanding & management of Credit Risk, Pricing and Risk measurements.

System Administrator

Mumbai, Hyderabad

3 - 6 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are seeking an experienced AIX/Linux/Storage Administrator to manage, monitor, and maintain AIX/Linux/Storage-based systems, ensuring optimal performance, availability, and security. The ideal candidate should possess hands-on experience in AIX/Linux/Storage administration, troubleshooting, patch management, and system performance tuning. Role & responsibilities Storage Provide L2 support for enterprise storage systems (e.g., NetApp, EMC, IBM, Dell, etc.). Monitor and maintain SAN/NAS infrastructure for optimal performance and availability. Perform LUN provisioning, zoning, masking, and storage allocation as per requests. Support backup and restore operations using tools like NetBackup, Commvault, or Veeam. Collaborate with server, network, and database teams for integrated tasks. Troubleshoot storage-related performance and connectivity issues. Maintain proper documentation of configurations, procedures, and incidents. Participate in on-call rotation and perform scheduled maintenance activities. Installation and configuration of Storage Replication using Metro Mirror and Global Mirror. Analyzing controller load performance and monitoring the storage performance. Management of Spectrum Control and Spectrum Protect. Generation of storage and SAN utilization reports as per customer requirement. Installation and configuration of Brocade SAN Switches and Routers Zoning on Brocade SAN Switches Monitoring SAN health like link errors/CRS error etc. Troubleshooting of IBM SAN and analyzing event logs, and taking configuration backup. Backing up SAN Switch Configuration on FTP Server. Troubleshooting and Performance monitoring of IBM/Dell/Netapp storages. Configure Hosts and Host Groups on Storages. Connectivity of Storage with SAN Switches and Servers. AIX Strong troubleshooting skills in AIX Perform day-to-day AIX system administration tasks, including system monitoring, performance tuning, and troubleshooting. Manage LVM (Logical Volume Manager), file systems, user accounts, and security settings. Apply OS patches and upgrades regularly and upgrade administrative tools and utilities. Work on incidents and service requests assigned through ticketing systems Perform root cause analysis for recurring issues and suggest preventive measures. Coordinate with storage and network teams for integrated system tasks. Monitor system logs, perform regular health checks, and ensure system uptime. Maintain documentation related to systems, processes, and procedures. Participate in change management processes and scheduled maintenance windows. Provide on-call support and work in shifts if required. Linux Provide L2 support for Linux servers (Red Hat, CentOS, Ubuntu, etc.). Monitor system performance and troubleshoot issues with CPU, memory, storage, and network. Manage user accounts, file systems, and permissions. Apply OS patches, updates, and support kernel upgrades. Perform system backups and restoration using tools Troubleshoot and resolve hardware, software, and configuration issues. Collaborate with application and database teams for issue resolution. Maintain system documentation and follow change management protocols. Respond to tickets and incidents through ITSM tools Participate in weekend maintenance windows and on-call rotations when needed. Mandatory Skills: 3+ years of experience in AIX/Linux/Storage system administration Strong knowledge of HMC, NIM, LPARs, VIO servers, and PowerVM. Experience with shell scripting for automation. Familiarity with backup tools like TSM, NetBackup, or similar. Basic knowledge of networking, SAN, and storage integration with AIX. Good understanding of ITIL processes and ticketing systems. Good knowledge of Linux file systems, boot process, and runlevels/systemd. Familiar with system monitoring tools like Nagios, Zabbix, or Prometheus. Experience with shell scripting (Bash, Python, etc.). Understanding of LVM, RAID, NFS, Samba, and system security. Knowledge of basic networking concepts (TCP/IP, DNS, DHCP, etc.). Proficient with storage technologies such as SAN, NAS, iSCSI, and Fibre Channel. Experience with storage management tools and array-based replication. Good understanding of zoning (Brocade/Cisco SAN switches) and storage provisioning. Knowledge of RAID levels, data protection strategies, and storage capacity planning. Familiarity with backup/recovery solutions and disaster recovery procedures. Ability to analyze logs and performance metrics for troubleshooting.

Supervisor-Cross Sales

Bengaluru

2 - 3 years

INR 2.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Managing Cross sell business through a small team at few specific dealer counters in the assigned area or region Managing a small team of sales officers Identify business opportunities and prepare proposals for acquisition of new POS (POINTOF SALES). Responsible for dealer account reconciliation and data. Managing sales numbers and target accomplishments for the assigned dealerships. Handle dealer requirements and complaints and co-ordinate with the support teams to resolve complaints. Execute sales promotion plans & activities. Ensuring SO productivity. Tracking and reporting competitor activities. Evolve local market specific selling strategies. Keeping a track of delinquent customer Preferred candidate profile โ€ข Graduate โ€ข 2-3 yrs experience in cross sell is a pre-requisite. โ€ข Strong selling and communication skill. โ€ข Strong team player. โ€ข Strong analytical and problem solving skills. โ€ข Adequate level of Self Drive/Enthusiasm

Branch Manager

Coimbatore

8 - 13 years

INR 5.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Preferred candidate profile 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership

Territory Manager-Gold Loan

Ahmedabad, Rajkot, Surat

3 - 8 years

INR 1.75 - 4.25 Lacs P.A.

Work from Office

Full Time

Job description Territory Manager-Gold Loan- Gujarat Role & responsibilities : Undertake competition mapping andupdate central product team on competition product propositionsโ€ข Plan and execution of promotionalBTL activity in branch catchment area to create visibility. Monitor and reviewlead conversion from each activity.โ€ข Recruitment of Sales Managers andSales Officers. Ensure productivity of Sales Managers and Sales Officersโ€ข Maintain Cost of acquisition within normsโ€ข To achieve branch direct sales targets (disbursementand book outstanding)โ€ข Building healthy and profitable portfolio for theGold Loan Business.Keep track of collectionand recovery and ensure delinquency remain below permissible limits. Interested candidate request you to share your resume on below mention Email id priyanka.prajapati@hdbfs.com

Hub Operations Manager - Adoni

Kurnool, Adoni

5 - 10 years

INR 3.0 - 4.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Handling Audit & disbursement of Loans and docket management. Disbursement (File management) - Ensure file is complete before disbursal. Ensure disbursal checks and timely dispatch of files for archiving. Managing a team of Operations Executives Operations Management - Ensure that all credit and operations processes are adhered to in a branch. Documentation - Ensure pre & post approval documentation is accurate. Tracking, completion and updation of collected PDD documents. Vendor Management. Ensure indent follow of standard operating procedures for all operational functions. Timely resolve File hold /Recon / Re-payment issues. Preferred candidate profile Responsible for smooth flow of process relating to business. Set up audit framework. Carry out audits and get closure on items Staffing and grooming, team building, motivation, satisfaction and Cost analysis. Basic Analytics and MIS reporting.

Sales Auto Loans Manager

Ahmedabad

3 - 8 years

INR 2.0 - 5.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Achievement of business plan targets in terms of volume growth, product mix and market share. Responsibility for Dealer network management & expansion. Promotion of business & Institutional sales. Planning& executive sales promotion plans & activities. Effective cost management. Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling strategies

Risk Manager

Mumbai, Hyderabad

6 - 11 years

INR 0.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are looking for candidates who could join our Information Technology vertical assist our Information Security and Governance team Role & responsibilities Develop policies in DLP system to monitor data exchange to external environment through emails, endpoints and web upload Investigation and conclusion of violation cases where data was exchanged externally Continuous improvement in existing DLP policies through the learnings from audits and violation cases Implementation & governance of OCR solution on DLP through Index Data Matching (IDM) Minimization of DLP violation cases through continuous improvement in existing DLP set up Incident management of DLP cases Regular interaction with internal stakeholders to close open incidents or audit observations on DLP Presentations for various management committees from DLP perspective Involvement in POC and discussions with DLP solution providers to upgrade/replace existing solution Support the Security Operations Center as subject matter expert and provide advice, training and technical support to internal/external stakeholders Mentor junior resources in DLP team Mandetory Skill Sets: Proven experience in implementation, maintenance and governance (min. 5-6 yrs relevant experience) of DLP solutions Technical skill sets to handle DLP system & understanding of infrastructure to support DLP system Strong understanding of Regulatory Guidelines on Data Privacy, Data Protection, DLP etc. Experience in internal stakeholders as well as vendor handling, monitoring, implementing processes Desirable Skills: Knowledge on retail loan sector/NBFC processes Good writing and communication skills Capable of handling multiple initiatives simultaneously Certification related to DLP, data privacy etc.

Urgent Requirement For PMO intern.

Mumbai Suburban

0 - 1 years

INR Not disclosed

Work from Office

Internship

We are looking for ideal candidate who will be assisting with various aspects of project management, including planning, execution, monitoring, and reporting . They learn about project management methodologies and tools while supporting PMO activities. Interns often work under the supervision of a project manager or PMO team, gaining valuable experience in a professional environment. Key responsibilities and tasks for a PMO Intern: Project Support: Assisting with project planning, scheduling, and tracking. Supporting the development of project plans, timelines, and deliverables. Maintaining project documentation, including status reports, risk registers, and meeting minutes. Supporting the PMO team in ensuring projects adhere to standard methodologies and procedures. Data Collection and Analysis: Extracting and collecting data from various sources. Assisting with the analysis and structuring of data. Compiling periodic updates to management. Creating project performance reports. Communication and Reporting: Communicating project status to stakeholders. Preparing status reports with clear presentations of project status. Collaborating with project team members and other stakeholders. Administrative and Other Support: Scheduling meetings and managing calendars. Performing routine administrative tasks. Assisting with risk management and issue resolution. Supporting resource management and budgeting. Learning and Development: Participating in project meetings and learning from experienced project managers. Attending training courses and workshops on project management methodologies. Developing and improving project management skills.

Urgent requirement For Business Analyst Intern.

Navi Mumbai

0 - 1 years

INR Not disclosed

Work from Office

Internship

Basic documentation for the projects. Project co-ordination (Service Bus and Digital). Project updates and admin support across applications (Especially - ProjectHUB ). Assisting migration of APIs from existing platform.

Mega walk in drive For Customer Grievance Officer- Mumbai

Mumbai

0 - 1 years

INR 1.5 - 2.0 Lacs P.A.

Work from Office

Full Time

Product: Unsecured Loans (PL/BL) Job Role: Customer Grievance Officer Roles and Responsibilities 1. Respond to customer complaints: Address customer grievances in a timely and professional manner. 2. Resolve issues: Work with customers to resolve issues and provide solutions. 3. Communicate effectively: Listen to customers, empathize with their concerns, and communicate resolutions clearly. 4. Document interactions: Record customer interactions and resolutions accurately. 5. Escalate complex issues: Identify and escalate complex issues to relevant teams or management. 6. Analyze feedback: Identify root causes of customer grievances and suggest improvements. 7. Maintain customer relationships: Build trust and maintain positive relationships with customers. Desired Candidate Profile 1. Excellent communication skills: Verbal and written. 2. Empathy and patience: Ability to handle stressful situations. 3. Problem-solving skills: Ability to analyze and resolve complex issues. 4. Attention to detail: Accurate documentation and record-keeping. 5. Product/service knowledge: Familiarity with products or services. Goals and Objectives: 1. High customer satisfaction: Resolve customer grievances efficiently. 2. Reduce complaints: Identify and address root causes. 3. Improve processes: Suggest improvements based on customer feedback. All interested candidates must come for an interview on May 29, 2025 to June 04, 2025 at below mentioned address or share your updated resume at surabhi.more@hdbfs.com/ arpita.singh@hdbfs.com Interview Venue: HDB Financial Services Ltd. 2nd Floor, Wilson House,(DJ House) Old Nagardas Road, Near Pinky Theatre & Amboli Subway, Old Nagardas Road, Andheri (E), Mumbai-400069. Interview Date: May 29, 2025 to June 04, 2025 Interview Time: 10:00 AM to 03:00 PM Job Location: Lower Parel, Mumbai Contact Person: Ms. Surabhi More/ Ms. Arpita Singh Contact Number: 022 6250 9138 Candidates must carry below set of documents while coming for an interview- Updated Resume Pan card / PAN Card Acknowledgement Aadhaar card with full DOB (DD-MM-YYYY) 10th, 12th and Graduation all year Mark Sheets Post- Graduation provisional certificate and all two years mark-sheet (If Applicable) Last Experience Documents (Appointment Letter, release letter & salary slips) Any bank passbook or Cancelled cheque (Active Account only) 2 Passport size photo

Area Manager

Coimbatore

8 - 13 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Preferred candidate profile Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value.Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for fe

Telecalling Officer - Freshers

Hyderabad

0 years

INR 1.0 - 1.75 Lacs P.A.

Work from Office

Full Time

Greetings from HDB Financial Services !!! Please find below our requirements JD details of Senior Tele calling Officer Role & responsibilities Skills Required : Communication skills, Target oriented Qualification : Any graduate(fresher) - 15 years of education mandatory No. of Vacancies : 50 candidates Experience : Fresher Location : HDB Financial Services,Suryodaya ,5th Floor Near Prakash Nagar Metro station Begumpet- Hyderabad Languages required: Telugu, English. Job Description Freshers/ experienced with good communication skills are eligible to walk in. It is an outbound collections process. The role involves the following aspects 1. Making outbound calls on daily basis to the existing customers of HDFC 2. Discussing on any pending payments of the customer 3. Follow up regarding the payments to be made

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HDB Financial Services

HDB Financial Services

HDB Financial Services

Financial Services

Mumbai

1001-5000 Employees

471 Jobs

    Key People

  • Vinay Aurangabadkar

    MD & CEO
  • K. Ramesh

    Chief Financial Officer (CFO)
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