HBP- Operations-Supervisor & Executive

JOB DESCRIPTION

JOB TITLE : SUPERVISOR & EXECUTIVE-HOSPITAL BASED PHARMACY

DEPARTMENT : PHARMACY

REPORTING TO : MANAGER – OPERATIONS

JOB SPECIFICATION:

Qualification : B.Pharm / D. Pharm / Degree / Inter

Experience : Five-Ten years relevant

Skill : Supervisory, Excellent communication skills, including active

listening skills, through updated knowledge of medicines and

its availability and marketing strategist.

JOB RESPONSIBILITIES:

Operations

§ Responsible for daily operations of the pharmacy. Duties include procuring, receiving, & dispensing of pharmaceutical / surgical / miscellaneous items.

§ Receive and transcribe prescriptions from customers and advise the dosage of medicines

Prescription Management

§ Dispense drugs pursuant to a prescription issued by the doctor.

Inventory Management & Sales

§ Procure drugs needed and maintain inventory management. Maintain a separate book for non-available medicines for follow-up indent items as and when required and send it to the management’s approval for purchasing.

§ Ensure that the quantity, value, batch number and expiry date of the items received are checked by the pharmacists / pharmacy aide and fed in the computer.

§ Storing the drugs under proper conditions of refrigeration and security

§ List out the drugs nearing the end of validity before three months and arrange them in separate racks and issue them as substitutes to ensure fast- movement.

§ Return the non-moving / loose & damage / short-expiry stock to stores periodically

§ Monitor daily stock value / stock movement to have a better control over inventory level and reduce carrying cost.

§ PRS (Pharmacy Retail Summary) checking: Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items. Cross check all the rack-wise verification files daily.

§ Plan door-to-door campaigns.

§ To continuously make effort to increase the sales, service standards and achieve targets

MIS Reports & Documentation

§ Prepare daily reports (cash/credit sales, opening balance, closing balance, discounts etc) and submit to the management as and when required.

§ Maintain records of the following:

q Narcotic drug prescriptions issued

q Details of free home delivery

q Daily sales transaction summary

q Rate modification book & RS mistakes book

q Discount bills book

q Computer backup log book

q Complaints log book ( software & hardware )

q Rough cash book

q Staff attendance registers and leave cards

q Adjustment receipts / adjustment issues etc.

§ Maintain records for the payments made:

q General expenses

q Pooja expenses

q Conveyance

q Emergency purchases

§ Check rough cash book on daily basis, monitor the cash collection and ensure that the cash is credited in the bank. Cross-check the bank statement in the first week of every month.

§ Check cash-in-hand & cash sales every day to avoid discrepancies

§ Maintain record for credit card sales and filing of bills.

§ Deposit DS (Staff deduction ) amount of shortage items (Adjustment receipts & adjustment issues) every month in the bank

Staff management & General Administration

§ Conduct meetings with the staff fortnightly or monthly to discuss the inventory, developing customer rapport, analyzing customer complaints / suggestions, sales improvement methods, doctors advice and implement wherever practicable with the approval of the management

§ Conduct on-the-job training for newly joined staff

§ Assist in the training and supervision of assigned personnel in dispensing of pharmacy items and systems / procedures in pharmacy

§ Allot racks to staff and conduct rack wise verification of physical stock with computer stock. tally 100% of the inventory twice a week and monitor re-order level

§ Ensure floppy backup is taken daily in the morning and evening and the same is recorded in computer log book.

§ Ensure cleanliness of the pharmacy with regard to racks cleaning / labeling / proper stock arrangement

§ Produce all the records necessary at the time of Internal Audit and answer to all the queries of the Auditor.

§ Control general expenses (electricity bill, telephone bill, conveyance etc) & computer stationery and covers.

§ Maintain cash return file (with supporting bill & customer signature), record in cash returns book and verify the same

§ Maintain Discount bills file (with supporting bill & customer signature), record in Discounts book and verify the same

§ Participate in emergency calls after normal business hours.

§ Coordinate with the Hospital promotional activities & Schemes like Dost, FHP, 1066, etc.

§ Perform related assigned duties as required to successfully fulfill the function of the position.

Job Type: Full-time

Pay: ₹21,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person