Store Learning & Development Accountable for ensuring Succession Pipeline is identified and developed for all key roles across Restaurants. Ensuring development of Top Talent to Operations Consultant role along with developing and transitioning of new Restaurant Managers. Coordinates classes and training sessions and measures the impact of training classes on the restaurant results through student evaluations. Conducts training that motivates, builds competencies, and improves the individual's performance and contribution to restaurant results. Responsible to ensure on time roll out of new product/initiatives in the market. Communicates and provides feedback to restaurant management, regarding the success and opportunities for people development & People Processes Sets Training standards to be adhered to by the restaurants. Owns and establishes training minimum and standards Training Need Analysis for the Market and People GAP Analysis Develops metrics/process to track adherence to training processes across stores to ensure standardisation. Evaluates & Assesses People Knowledge for Key restaurant roles in the Market Should possess good relationship and networking skills within the Market and with the Internal Stakeholders /Functional Heads (Internally) Should be able to deal with ambiguity Should be assertive and pro-active in approach Show more Show less
Preferred Total Experience: 3-5 years Qualifications: CA qualified Responsibilities Formulate policies and procedures to improve internal controls, compliance, and efficiency. Lead the process for internal controls reviews and restaurant audits across the company. Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, senior leadership. Deliver adequate and timely action plans and monitor progress to address and resolve control deficiencies. Work collaboratively with business and process owners / Restaurants Operations to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action. Work collaboratively with business owners to sustain the ERM process. Track, Monitor and Report to management. Actively seek standardization and automation, apply and implement best practices for managing internal controls and deploy innovative technology where possible. Develop and conduct adequate training and prepare related information material on the internal control objectives. Actively engage with internal and external auditors / consultants to ensure consideration and resolution of all relevant risks and audit findings. Develop and conduct adequate training programme, as needed. Preferred Expertise Experience from a similar position in a multinational group or delivering similar services via Big 4 audit firm. Experience in QSR or Retail would be an added advantage. Strong experience and interest for how technology and systems can support internal control effectiveness and efficiency. Solid understanding and experience with internal control frameworks Strong analytical skills include the ability to spot, assess and address risk, materiality and interdependencies and translate it into impact analysis for the financial reporting and recommendations for improvement. Strong communication skills presenting internal control and risk matters in an understandable way across various forums and levels of the organization with the right level of detail.
Preferred Total Experience: 5- 8 Years Qualifications: Mandatory Bachelors in Electrical or Mechanical Engineering Responsibilities Ensures QC & T standards for all services. (HVAC, Electrical, Plumbing, Fire suppression, Gas bank, Security systems, Filtration systems & IT systems). Creates detailed design for all services. Obtains sign off on the drawings. Manage and control energy consumption through efficient design. Prepares & recommends the standard budget for services based on current McDonald’s standards and specification. Presents rate contract and presents it to Design & Purchase Lead on an annual basis for services. Identifies and builds a network of consultant for MEP for the region. Designs and presents a training programme for execution team on MEP. Ensures EVA of Store Energy consumption to be +/-5 %.
Multiple Fresher Vacancies open for multiple locations: Chennai Location: Open call for walk in drive Venue: McDonald's Family Restaurant ,Grand Arcade, S.No. 330/12, Vellacherry Village, Near Vijay Nagar Bus Stop , Next to Sutherland & Adyar Anand Bhavan, Velachery Tambaram Rd, Chennai - 600042 Dates: 12th July / 19th July / 26th July Other Locations to apply: Ahmedabad Aurangabad Baroda Belagavi Bilaspur Goa Hubli Mumbai Nagpur Pune Raipur Surat Vacancy 1: Trainee Managers (Hotel Management graduate 2025) Vacancy 2: Trainee Floor Managers (Any recent graduate) Role & responsibilities This intensive 24 months program will allow the Trainee Managers / Trainee Floor Managers to master all the basics of McDonald's restaurant operations - 1. Kitchen, Front counter, Dining area and Drive-thru 2. Manage the restaurant during different shifts 3. Learn & manage different departments- CEM,FQM & PDM 4. Role model the non-negotiables in the restaurant Quality, Service & Cleanliness Preferred candidate profile 1. Communication Skills 2. Customer Service Skills 3. Attention to detail 4. Time Management Skills 5. Flexibility & adaptability 6. Team work and interpersonal skill
Lead the development and execution of comprehensive people strategies for the entire Region, aligning with McDonald's overall business goals. Oversee all aspects of the restaurant employee lifecycle, from recruitment and onboarding to performance management, employee relations, and talent development. Champion a culture of high employee engagement, fostering open communication and building pride and energy within the team. Manage the recruitment process to ensure our restaurants are staffed with top talent aligned with McDonald's values. Drive the effective implementation of all HR processes, ensuring compliance with labour laws and regulations. Develop and deliver HR specific training programs at various life stages within the restaurants, promoting continuous learning and skill development. Build and maintain a strong talent pipeline, identifying and nurturing future leaders at restaurant and management levels. Implement strategies to improve employee retention and create a positive and energizing work environment. Act as a trusted advisor to Field Business Leadership, providing strategic HR counsel and guidance. Collaborate effectively with internal stakeholders across various departments. Analyze HR data and metrics, identifying trends and opportunities for improvement. Preferred Experience: 3+ years of experience in Field HRBP preferably from QSR, Retail or F&B Industry. Proven track record of developing and implementing successful people strategies that drive business results. Strong understanding of HR best practices across the entire employee lifecycle. Excellent communication, interpersonal, and problem-solving skills. Passion for building a positive and inclusive work environment. Demonstrated ability to lead, coach, and mentor a team. Strong analytical and data-driven decision-making skills.
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Crew Member located in Pune. The Crew Member will be responsible for taking customer orders, preparing food items, maintaining cleanliness and hygiene of the restaurant, and ensuring a positive customer experience. Additional duties include restocking supplies, handling cash transactions, and adhering to safety and sanitation guidelines. Qualifications Strong customer service skills and the ability to communicate effectively with customers Experience in food preparation and handling Basic math skills for handling cash transactions Ability to maintain cleanliness and hygiene standards Team collaboration and dependable work ethic Ability to work flexible hours, including weekends and holidays Previous experience in the fast-food industry is a plus High school diploma or equivalent preferred
Store Learning & Development Accountable for ensuring Succession Pipeline is identified and developed for all key roles across Restaurants. Ensuring development of Top Talent to Operations Consultant role along with developing and transitioning of new Restaurant Managers. Coordinates classes and training sessions and measures the impact of training classes on the restaurant results through student evaluations. Conducts training that motivates, builds competencies, and improves the individual's performance and contribution to restaurant results. Responsible to ensure on time roll out of new product/initiatives in the market. Communicates and provides feedback to restaurant management, regarding the success and opportunities for people development & People Processes Sets Training standards to be adhered to by the restaurants. Owns and establishes training minimum and standards Training Need Analysis for the Market and People GAP Analysis Develops metrics/process to track adherence to training processes across stores to ensure standardisation. Evaluates & Assesses People Knowledge for Key restaurant roles in the Market Should possess good relationship and networking skills within the Market and with the Internal Stakeholders /Functional Heads (Internally) Should be able to deal with ambiguity Should be assertive and pro-active in approach
As a seasoned HR professional, you will be responsible for leading the development and execution of comprehensive people strategies for the entire Region, in alignment with McDonald's overarching business objectives. Your role will encompass overseeing all facets of the restaurant employee lifecycle, from recruitment and onboarding to performance management, employee relations, and talent development. You will play a pivotal role in fostering a culture of high employee engagement, emphasizing open communication and cultivating pride and energy within the team. Managing the recruitment process will be a key aspect of your responsibilities, ensuring that our restaurants are staffed with top talent who resonate with McDonald's values. Your expertise will be crucial in driving the effective implementation of all HR processes, guaranteeing compliance with labour laws and regulations. Additionally, you will be instrumental in developing and delivering HR-specific training programs at various stages within the restaurants, promoting continuous learning and skill enhancement among employees. Building and maintaining a robust talent pipeline will be another critical focus area, where you will identify and nurture future leaders at both restaurant and management levels. Implementing strategies to enhance employee retention and foster a positive work environment will be integral to your role. Acting as a trusted advisor to Field Business Leadership, you will provide strategic HR counsel and guidance, collaborating effectively with internal stakeholders from diverse departments. Your proficiency in analyzing HR data and metrics will enable you to identify trends and opportunities for improvement, facilitating data-driven decision-making processes. Preferred Experience: - Minimum of 3 years of experience in Field HRBP, preferably within the QSR, Retail, or F&B Industry. - Demonstrated track record of developing and implementing successful people strategies that drive tangible business outcomes. - Strong understanding of HR best practices throughout the employee lifecycle. - Excellent communication, interpersonal, and problem-solving skills. - Passion for cultivating a positive and inclusive work environment. - Proven ability to lead, coach, and mentor a team effectively. - Strong analytical skills and a data-driven approach to decision-making.,
As a Trainee Manager or Trainee Floor Manager at McDonald's, you will have the opportunity to embark on an intensive 24-month program designed to equip you with the essential skills and knowledge required to excel in restaurant operations. Throughout the program, you will be exposed to various facets of McDonald's operations, including kitchen management, front counter operations, dining area management, and drive-thru services. One of the key responsibilities of this role will be to effectively manage the restaurant during different shifts, ensuring smooth operations and exceptional customer service delivery. You will also have the chance to learn and oversee different departments such as Customer Experience Management (CEM), Food Quality Management (FQM), and People Development Management (PDM). We are looking for individuals who possess excellent communication skills, a strong focus on customer service, meticulous attention to detail, effective time management abilities, flexibility, and adaptability. Additionally, candidates with a demonstrated ability to work well in a team and exhibit strong interpersonal skills will be preferred for these positions. If you are a Hotel Management graduate (2025) aspiring to become a Trainee Manager or a recent graduate looking to kickstart your career as a Trainee Floor Manager, this program will provide you with the necessary foundation and hands-on experience to thrive in the dynamic and fast-paced environment of McDonald's restaurants. Join us in upholding our commitment to quality, service, and cleanliness as you grow and develop within the McDonald's team.,
Preferred Total Experience: 3-5 years Qualifications: CA qualified Responsibilities Formulate policies and procedures to improve internal controls, compliance, and efficiency. Lead the process for internal controls reviews and restaurant audits across the company. Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, senior leadership. Deliver adequate and timely action plans and monitor progress to address and resolve control deficiencies. Work collaboratively with business and process owners / Restaurants Operations to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action. Work collaboratively with business owners to sustain the ERM process. Track, Monitor and Report to management. Actively seek standardization and automation, apply and implement best practices for managing internal controls and deploy innovative technology where possible. Develop and conduct adequate training and prepare related information material on the internal control objectives. Actively engage with internal and external auditors / consultants to ensure consideration and resolution of all relevant risks and audit findings. Develop and conduct adequate training programme, as needed. Preferred Expertise Experience from a similar position in a multinational group or delivering similar services via Big 4 audit firm. Experience in QSR or Retail would be an added advantage. Strong experience and interest for how technology and systems can support internal control effectiveness and efficiency. Solid understanding and experience with internal control frameworks Strong analytical skills include the ability to spot, assess and address risk, materiality and interdependencies and translate it into impact analysis for the financial reporting and recommendations for improvement. Strong communication skills presenting internal control and risk matters in an understandable way across various forums and levels of the organization with the right level of detail. Show more Show less
Responsible for shaping the success of own channel delivery by leading and executing all people-related functions across our delivery partner cluster. Responsibilities Drive the growth story of our own channel delivery (McDelivery) by ensuring we have delivery partners across cities. Responsible for all compliance and documentation related to delivery partners. Benchmarking of Pay models to ensure we stay competitive. Handle grievances and employee relations for all delivery partners. Manage Payroll input for all delivery partners including incentives and other components and ensure accurate processing through Payroll team. Ensure Delivery Partners stay engaged. Deliver efficient CPO (Cost per order) by designing right staffing models basis order volume, geography etc. Qualifications Master's degree in Human Resources Management or a related field (required). 3+ years of experience in Consumer Tech / E-Commerce / QSR industry.
You will be responsible for shaping the success of our own channel delivery by leading and executing all people-related functions across our delivery partner cluster. Your main focus will be to drive the growth of our own channel delivery (McDelivery) by ensuring that we have delivery partners across cities. You will also be in charge of all compliance and documentation related to delivery partners, handling grievances and employee relations for all delivery partners, and ensuring that delivery partners stay engaged. Additionally, you will play a key role in delivering efficient Cost per Order (CPO) by designing the right staffing models based on order volume, geography, and other relevant factors. To qualify for this role, you must have a Master's degree in Human Resources Management or a related field. You should also have at least 3 years of experience in the Consumer Tech, E-Commerce, or QSR (Quick Service Restaurant) industry. If you are passionate about driving growth, optimizing delivery operations, and ensuring the success of our channel delivery, we encourage you to apply for this exciting opportunity.,
Preferred Relevant Experience 8–12 years of experience in analytics roles, preferably in consumer-facing industries like QSR, retail, FMCG, or e-commerce. Strong foundation in statistics, data modelling, and advanced analytics techniques. Proficient in tools like SQL, Python/R, and data visualization platforms (e.g., Power BI, Tableau). Proven ability to influence cross-functional stakeholders and drive business outcomes using data. Strong communication and presentation skills. Planning & Strategy Identify and unlock business growth and efficiency opportunities by leveraging new age technologies like AI and advanced analytics for McDonald’s. Generate strategic insights across key business verticals to support leadership in shaping both short-term initiatives and long-term functional strategies. Functional Responsibilities Collaborate with the Function Head to define the company’s long-term analytics roadmap, along with a detailed one-year execution plan. Identify and manage external analytics partners to ensure high-quality, timely execution of use cases using the most appropriate methodologies. Coordinate with the IT team to ensure that the underlying data architecture and infrastructure are aligned with current and future analytics requirements. Conduct ad hoc analyses to support data-driven decision-making across business functions, responding to specific needs from functional heads. Drive organizational change management to foster adoption of analytics in daily operations, ensuring utilization of both existing and new analytical tools and insights. Maintain and enhance dashboards in BI tools, including troubleshooting, updating KPIs, and developing new dashboards as per evolving business needs. Collaborate with functional heads (e.g., Marketing, Development) to translate insights from analytics into actionable business decisions. Support analytics rigor across functions by evaluating and advising on analytical methodologies used by external agencies (e.g., media, CRM) to ensure technical soundness and relevance.
Preferred Total Experience: 5- 8 Years Qualifications: Mandatory Bachelors in Electrical or Mechanical Engineering Responsibilities Ensures QC & T standards for all services. (HVAC, Electrical, Plumbing, Fire suppression, Gas bank, Security systems, Filtration systems & IT systems). Creates detailed design for all services. Obtains sign off on the drawings. Manage and control energy consumption through efficient design. Prepares & recommends the standard budget for services based on current McDonald’s standards and specification. Presents rate contract and presents it to Design & Purchase Lead on an annual basis for services. Identifies and builds a network of consultant for MEP for the region. Designs and presents a training programme for execution team on MEP. Ensures EVA of Store Energy consumption to be +/-5 %.
Preferred Total Experience: 5- 8 Years Qualifications: Mandatory Bachelors in Electrical or Mechanical Engineering Responsibilities Ensures QC & T standards for all services. (HVAC, Electrical, Plumbing, Fire suppression, Gas bank, Security systems, Filtration systems & IT systems). Creates detailed design for all services. Obtains sign off on the drawings. Manage and control energy consumption through efficient design. Prepares & recommends the standard budget for services based on current McDonalds standards and specification. Presents rate contract and presents it to Design & Purchase Lead on an annual basis for services. Identifies and builds a network of consultant for MEP for the region. Designs and presents a training programme for execution team on MEP. Ensures EVA of Store Energy consumption to be +/-5 %. Show more Show less
Key Responsibilities: Define and own the product vision, strategy, and roadmap aligned with business objectives. Gather and prioritize product requirements through user research, market trends, and stakeholder input. Translate product requirements into clear specifications, wireframes, and user stories. Work closely with engineering and design teams to deliver high-quality features on time. Lead sprint planning, backlog grooming, and other agile ceremonies. Monitor and analyze product performance, KPIs, and user feedback to iterate and improve continuously. Coordinate product launches, working with marketing, Operations, and support teams. Serve as the voice of the customer, ensuring a seamless and impactful user experience. Required Skills & Qualifications: 5+ years of experience as a Product Manager , ideally in a tech or digital-first environment. Proven track record of delivering successful digital products or platforms. Strong analytical and problem-solving skills; experience with tools like Mixpanel, GA, and AppsFlyer Proficiency in tools such as ASANA Excellent communication, stakeholder management, and presentation skills. Strong understanding of agile methodologies and product development lifecycle. Ability to translate business requirements into technical needs. Preferred Qualifications: Experience in sectors such as e-commerce or QSR . Background in UX, data analytics, or engineering is a plus. MBA or equivalent experience in product strategy and leadership.
Key Responsibilities: Define and own the product vision, strategy, and roadmap aligned with business objectives. Gather and prioritize product requirements through user research, market trends, and stakeholder input. Translate product requirements into clear specifications, wireframes, and user stories. Work closely with engineering and design teams to deliver high-quality features on time. Lead sprint planning, backlog grooming, and other agile ceremonies. Monitor and analyze product performance, KPIs, and user feedback to iterate and improve continuously. Coordinate product launches, working with marketing, Operations, and support teams. Serve as the voice of the customer, ensuring a seamless and impactful user experience. Required Skills & Qualifications: 5+ years of experience as a Product Manager , ideally in a tech or digital-first environment. Proven track record of delivering successful digital products or platforms. Strong analytical and problem-solving skills; experience with tools like Mixpanel, GA, and AppsFlyer Proficiency in tools such as ASANA Excellent communication, stakeholder management, and presentation skills. Strong understanding of agile methodologies and product development lifecycle. Ability to translate business requirements into technical needs. Preferred Qualifications: Experience in sectors such as e-commerce or QSR . Background in UX, data analytics, or engineering is a plus. MBA or equivalent experience in product strategy and leadership. Show more Show less
Lead the development and execution of comprehensive people strategies for the entire Region, aligning with McDonald's overall business goals. Oversee all aspects of the restaurant employee lifecycle, from recruitment and onboarding to performance management, employee relations, and talent development. Champion a culture of high employee engagement, fostering open communication and building pride and energy within the team. Manage the recruitment process to ensure our restaurants are staffed with top talent aligned with McDonald's values. Drive the effective implementation of all HR processes, ensuring compliance with labour laws and regulations. Develop and deliver HR specific training programs at various life stages within the restaurants, promoting continuous learning and skill development. Build and maintain a strong talent pipeline, identifying and nurturing future leaders at restaurant and management levels. Implement strategies to improve employee retention and create a positive and energizing work environment. Act as a trusted advisor to Field Business Leadership, providing strategic HR counsel and guidance. Collaborate effectively with internal stakeholders across various departments. Analyze HR data and metrics, identifying trends and opportunities for improvement.
Preferred Total Experience 12-15 years of experience in construction project management Preferred Relevant Experience Should have multiple people reporting Strong understanding of construction methods, materials, and regulations. Excellent financial management and cost control skills. Effective leadership and communication skills. Ability to manage and motivate a team of construction professionals. Strong analytical and problem-solving skills. New Store Development : Lead the development of new McDonald's restaurants, ensuring on-time and on-budget delivery on a quarterly basis. Maintain the highest quality standards in construction, adhering to McDonald's brand specifications and guidelines. Develop and implement strategies to optimize overall project costs. Project Management & Execution : Track and manage all ongoing construction projects within the organization. Oversee vendor management, ensuring efficient collaboration and adherence to contractual agreements. Manage internal resources effectively, ensuring optimal allocation of personnel for project execution. Monitor and review inventory management of materials required for new store openings. Conduct weekly reviews of project execution and present updates to board members. Financial Management & Approvals: Develop and manage project budgets, monitoring actual costs against estimated budgets. Approve all construction-related costs and billings and inventory orders for new store openings. Renovation & Maintenance: Develop and implement strategic plans for restaurant renovations and maintenance work, aligning with business needs and brand standards. Oversee the cost-effective execution of renovation and maintenance projects. People Management: Provide guidance and coaching to your team, ensuring successful new store openings on a quarterly basis. Foster a collaborative and results-oriented work environment within the construction projects department. Multiple employee reporting is mandatory
Preferred Total Experience 12-15 years of experience in construction project management Preferred Relevant Experience Should have multiple people reporting Strong understanding of construction methods, materials, and regulations. Excellent financial management and cost control skills. Effective leadership and communication skills. Ability to manage and motivate a team of construction professionals. Strong analytical and problem-solving skills. New Store Development : Lead the development of new McDonald&aposs restaurants, ensuring on-time and on-budget delivery on a quarterly basis. Maintain the highest quality standards in construction, adhering to McDonald&aposs brand specifications and guidelines. Develop and implement strategies to optimize overall project costs. Project Management & Execution : Track and manage all ongoing construction projects within the organization. Oversee vendor management, ensuring efficient collaboration and adherence to contractual agreements. Manage internal resources effectively, ensuring optimal allocation of personnel for project execution. Monitor and review inventory management of materials required for new store openings. Conduct weekly reviews of project execution and present updates to board members. Financial Management & Approvals: Develop and manage project budgets, monitoring actual costs against estimated budgets. Approve all construction-related costs and billings and inventory orders for new store openings. Renovation & Maintenance: Develop and implement strategic plans for restaurant renovations and maintenance work, aligning with business needs and brand standards. Oversee the cost-effective execution of renovation and maintenance projects. People Management: Provide guidance and coaching to your team, ensuring successful new store openings on a quarterly basis. Foster a collaborative and results-oriented work environment within the construction projects department. Multiple employee reporting is mandatory Show more Show less