Guest Services Host

Role Overview: As a Telephone Operator, you are expected to showcase exemplary communication skills in your work. Your ability to speak clearly and confidently will leave a positive impression on both internal and external guests. Your primary responsibility is to provide prompt and efficient service by accurately and efficiently handling messages, requests, and food and beverage orders. Key Responsibilities: - Answering incoming calls and transferring them to the appropriate department or individual - Taking and dispatching messages accurately - Handling food and beverage orders efficiently - Demonstrating self-confidence through strong communication skills - Utilizing computer applications such as Opera Fidelio, Micros, Microsoft Office, and EDC Machine - Ensuring fluency in Bahasa Indonesia and English, both spoken and written Qualifications Required: - Diploma in Hospitality Management or a related field - Professional experience in Food & Beverage Service, Reception, or Operator roles (Note: No additional details about the company were provided in the job description),