Guest Service Associate (Room Attendant)

0 - 4 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Guest Service Associate (Room Attendant) at Grnd Mercure Ahmedabad Gift City Gandhinagar located in Delhi, India, your role will involve maintaining the cleanliness and appearance of guest rooms, replenishing supplies, handling guest requests promptly, and ensuring exceptional customer service. You will also be responsible for reporting maintenance needs and ensuring compliance with hotel standards and safety guidelines. Key Responsibilities: - Maintain cleanliness and appearance of guest rooms - Replenish supplies in guest rooms - Handle guest requests promptly - Ensure exceptional customer service - Report maintenance needs - Ensure compliance with hotel standards and safety guidelines Qualifications: - Proficiency in Guest Services and Guest Service skills - Strong Customer Service skills - Experience in making Reservations and managing guest bookings - Excellent Communication skills (verbal and written) - Attention to detail and time management skills - Ability to work independently and collaboratively Prior experience in hospitality or hotel operations is preferred but not mandatory.,

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