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Guest Service Associate

Prestige Property Management & Services

0 - 31 years

2 Lacs

Bengaluru/Bangalore

Posted:2 days ago| Platform: Apna logo

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Skills Required

service processing payments maintenance reporting management mobile

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring Associate Guest Services for locations Sarajapur, Bangalore Salaries are ranging from 20k to 23k Gross Per Month. Exceptional candidates can be negotiated. - Welcoming guests / Customers as they arrive - Acting as the point of reference for guests who need assistance or information and attending to their requirements - Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations - Answering the phone and make reservations, taking and distributing messages or mail and redirecting calls and responding to inquiries - Handling complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate records - Coordinating with housekeeping and maintenance staff to ensure front office is clean and all Acs / Fans / Lights / Bulbs are functioning properly - Ensure maintaining a clean and organized front desk area - Providing information about the Company and its amenities - Ensuring customer satisfaction - Updation of customer contact information - Escalate to the reporting manager about any issue - Maintenance of Registers at the Front Desk Viz. Movement Register / Visitors / Attendance Registers - Party Hall & Guest Room bookings The contact person for AGS is Mrs. Sarala Murali – GM – Property Management (Sarala.m@prestigeconstructions.co.in) Mobile no. 7899495727

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Guest Service Associate