Guest Relations Executive ( F & B )

Company Description

Burma Burma Restaurant & Tea Room is the only Pan India specialty Burmese cuisine restaurant and tea room, celebrating the culture, taste, and cooking styles of Burma. Founded by childhood friends Chirag Chhajer & Ankit Gupta, Burma Burma owns 18 restaurants and delivery kitchens across the country, bringing intriguing dishes from Burma to Indian tables. The restaurant offers a unique amalgamation of migrant food cultures, street food, and homestyle cooking melded with indigenous ingredients in a contemporary format. Burma Burma provides a wholesome dining experience with exceptional food and exemplary service.

Role Description

This is a full-time on-site role for a Guest Relations Executive (F & B) located in Ahmedabad. The Guest Relations Executive will be responsible for managing guest relations, ensuring excellent customer service, handling receptionist duties, and driving sales. Day-to-day tasks include welcoming and assisting guests, addressing inquiries and concerns, managing reservations, and contributing to a positive dining experience.

Qualifications

• Guest Relations and Customer Service skills
• Excellent Communication skills
• Experience in hospitality
• Receptionist Duties skills
• Ability to work in a fast-paced environment
• Strong interpersonal and teamwork skills
• Experience in the hospitality or food & beverage industry is a plus
• Bachelor's degree or equivalent experience in Hospitality