Guest Relations Executive cum resident caretaker

We are looking for a responsible male/female Guest Relations Executive cum resident caretaker to manage and maintain the six bedded homestay. The ideal candidate will ensure the property is clean, well-maintained, and welcoming for guests while providing basic caretaking services.

A. Key Responsibilities:

• Provide a professional and hospitable welcome to all guests.
• Handle phone calls and respond to guest inquiries.
• Follow up with guests about their booking and confirmation and assist them during the check-in time.
• Manage guest check-in/check-out and maintain related registers/logs.
• Explain house rules clearly to guests during check-in ensure they are not breached during their stay.
• Assist in preparing guest rooms and property before and after each stay.
• Change bed linens, replace towels, and restock toiletries and essentials.
• Oversee the general upkeep and security of the property.
• Ensure all appliances, plumbing, and electrical systems are in working order.
• Water plants, maintain outdoor spaces, and keep the surroundings tidy.
• Assist and supervise the cleaner when required.

B. Additional Responsibilities

• Able to prepare and serve light breakfast to guests.
• Serve coffee/tea on demand, subject to stipulated timings and work demand.
• Monitor and restock cleaning supplies and other essentials.
• Carryout waste management disposal efficiently
• Maintain outdoor areas including watering plants and keeping surroundings tidy.
• Ensure cleanliness in the absence of a cleaner or when emergencies or specific situations demand.
• Monitor water supply systems to ensure timely water availability.
• Constantly monitor guest common areas throughout the day to ensure tidiness at all times.

C. Qualifications & Skills:

• Previous experience in housekeeping, hospitality, or property caretaking is a plus.
• Attention to detail and high cleanliness standards.
• Ability to perform minor maintenance tasks.
• Carryout assigned works proactively
• Good communication skills and a friendly attitude towards guests.
• Trustworthy, reliable, and able to work independently.

D. Conduct and Expectations

• The Employee must maintain a high standard of cleanliness, hospitality, and professionalism.
• Always be friendly with guests, strive to make them feel comfortable, and contribute to making their stay memorable.
• Demonstrate a courteous, approachable and respectful attitude towards all guests at all times
• The Employee must be trustworthy and capable of working independently without supervision.
• The employee must maintain the confidentiality of all the guests, and it cannot be misused.

Benefits:

• Accommodation is provided (must stay in-house).
• Kitchen facility is available for food preparation.
• Competitive salary and performance-based incentives.
• Opportunity to work in a peaceful, homely environment.

If you are a dedicated individual with a passion for hospitality and property management, we invite you to apply for this role.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Application Question(s):

• Do you cook ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)

Work Location: In person