Guest Relation Associate - Front Office

As an employee at Fairfield by Marriott Coimbatore, you will have the opportunity to assist management in motivating and coaching fellow employees, serving as a role model within the department. It is essential to adhere to company policies and procedures, promptly report any accidents or unsafe work conditions to the manager, and ensure that your uniform and personal appearance are always clean and professional. Maintaining confidentiality of proprietary information and protecting company assets are crucial aspects of this role. Your responsibilities will include welcoming and acknowledging guests according to company standards, anticipating and addressing their service needs, and providing assistance to individuals with disabilities with genuine appreciation. Clear and professional communication is key, whether speaking verbally or preparing/reviewing written documents. Answering telephones with appropriate etiquette and developing positive working relationships to support the team in achieving common goals are also vital components of this position. In order to maintain quality standards, you will be expected to identify and recommend new ways to enhance organizational efficiency, productivity, quality, safety, and cost-savings. The role may require standing, sitting, or walking for extended periods, as well as using computers/POS systems to enter and locate information. Additionally, you may need to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Flexibility and willingness to perform other reasonable job duties as requested by Supervisors are essential qualities for this position. The preferred qualifications for this role include a high school diploma or G.E.D. equivalent, along with at least 1 year of related work experience. Supervisory experience is not required, and no specific license or certification is necessary. Fairfield by Marriott is committed to creating a diverse workforce and maintaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis. Joining the team at Fairfield by Marriott means delivering on the Fairfield Guarantee a commitment to ensuring that every guest leaves the hotel satisfied. You will have the opportunity to be part of a global brand with over 1,000 locations worldwide, rooted in warm hospitality and a commitment to providing a reliable experience at great value. Explore career opportunities with Marriott International, where you can do your best work, embrace your purpose, be part of an amazing global team, and strive to become the best version of yourself.,