Guest Delight Intern

At Atlys, we are on a mission to enable every person on earth to travel freely. We believe that by making travel more efficient, we can create a more open world. One of the biggest pain points for travelers is visas, and we are starting by automating the visa process completely. We are looking for talented individuals who are passionate about building the future of travel with us. As a Guest Delight Intern at Atlys, you will be the first point of contact for our users, providing assistance through calls, chats, and emails. Your role will involve making the visa journey smooth and stress-free for travelers by resolving queries and offering timely support. This internship presents an excellent opportunity to gain real-world experience in a fast-paced, mission-driven startup environment. Your responsibilities will include: - Providing prompt and friendly assistance to travelers across various channels - Helping users navigate the visa application process with clarity and empathy - Accurately documenting customer conversations in our CRM system - Collaborating with internal teams to efficiently resolve issues - Staying updated on visa policies and Atlys product offerings - Identifying user pain points and contributing ideas to enhance the support experience The ideal candidate for this internship is: - Currently in the third year of college or a recent graduate - Proficient in written and spoken English; knowledge of additional languages is a bonus - Quick to learn visa regulations and adept at explaining them in simple terms - Patient, solution-oriented, and capable of conveying empathy in every interaction - Organized and diligent in follow-ups and documentation - Based in Delhi or able to commute to our Delhi office daily - Available to start immediately for a 36-month internship In return, you will receive: - A monthly stipend and an internship completion certificate - The opportunity to be part of a mission-driven company that is revolutionizing how the world travels - Collaboration with a smart, driven, and empathetic team - Exposure to customer success and product experience - A chance to play a meaningful role in facilitating global travel and border crossings If you are enthusiastic about kickstarting your career by creating delightful experiences for global travelers, we invite you to apply now and join the Atlys journey in simplifying travel, one visa at a time.,