GSA - Housekeeping

• Respond promptly to requests from guests and other departments
• Fill housekeeping cart with supplies and transport to assigned area
• Enter guest rooms following proper access procedures and check for vacancy
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Make beds and fold terry
• Clean bathrooms thoroughly
• Remove trash, dirty linen, and room service items
• Ensure all appliances in the room are present and working properly
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Vacuum carpets and perform floor care duties in guest rooms and hallwaysRespond promptly to requests from guests and other departments
• Fill housekeeping cart with supplies and transport to assigned area
• Enter guest rooms following proper access procedures and check for vacancy
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Make beds and fold terry
• Clean bathrooms thoroughly
• Remove trash, dirty linen, and room service items
• Ensure all appliances in the room are present and working properly
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Vacuum carpets and perform floor care duties in guest rooms and hallways

Safety & Compliance:

• Follow all company safety and security policies and procedures
• Report maintenance problems, safety hazards, accidents, or injuries
• Complete required safety training and certifications
• Properly store flammable materials
• Ensure clean and professional uniform and personal appearance
• Maintain confidentiality of proprietary information

Guest Interaction & Communication:

• Welcome and acknowledge all guests per company standards
• Anticipate and address guests service needs
• Assist individuals with disabilities
• Thank guests sincerely and professionally
• Communicate clearly and professionally with others

Team Support & Quality:

• Support team to achieve common goals
• Ensure adherence to quality expectations and standards

Physical Requirements:

• Move, lift, carry, and place items up to 25 lbs independently; over 25 lbs with assistance
• Push and pull loaded housekeeping cart and equipment over uneven surfaces
• Reach overhead and below knees; bend, twist, pull, and stoop
• Stand, sit, kneel, or walk for extended periods during shifts
• Grasp, turn, and manipulate objects requiring fine motor skills and coordination

Other Duties:

• Perform other reasonable job tasks as requested by supervisors