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Group Manager II - Sales Support

Group Manager II - Sales Support

UST

8 - 12 years

0 Lacs

thiruvananthapuram kerala

Posted:1 month ago| Platform: Shine logo

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Skills Required

people management drug regulatory affairs regulatory documentation product compliance program management leadership skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Sales Support Lead, you will provide leadership to a sales support function to effectively collaborate with client partners, delivery leaders, and other functions. Your role involves optimizing sales support processes, tools, and procedures to ensure smooth team operations and effective collaboration. Key Responsibilities: - Serve as the main point of liaison for Delivery Leaders and Client Partners for sales support services - Prioritize and manage opportunities/proposal requests, work intake planning, and execution to meet demand - Suggest and implement new processes, tools, and procedures to enhance team functioning - Determine resource needs according to sales demand plan and recruit suitable talent - Take overall responsibility for the quality of deliverables and team performance - Set clear performance goals, provide timely feedback, and enable learning & growth for team members - Inspire, lead, organize, and manage the sales support function with strong program and people management skills - Connect with Sales teams and delivery leaders to understand sales pipeline and ensure timely support - Ensure proposals delivered are of exceptional quality, identify areas for improvement, and implement process optimizations Qualifications Required: - Program Management & leadership skills - People Management experience - Strong pre-sales background - Project Management experience - Proposal writing skills - Experience in setting up Pharma-Regulatory Affairs teams and Pharma CoEs for Global MNCs/Service organizations - Experience with off-shore development Regulatory center of excellence (CoE) - Knowledge of Drug Regulatory Affairs, Regulatory Documentation, and Product Compliance - Experience with Product Compliance, Product Safety, Electromagnetic Compatibility, NRTL, and CE Marking - Experience in Empower is desired - Document intake, indexing, categorization, physical and electronic filing, retrieval, and file maintenance - Supervising regulatory compliance for hazardous materials, developing safety programs, and conducting audits Note: The above qualifications are required for the successful execution of the Sales Support Lead role.,

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Group Manager II - Sales Support