Ground Staff Executive

Role Overview: As a Ground Staff Executive at Viswamitempowersolution, you will be an integral part of the company's ground operations team. Your primary responsibility will be to ensure the smooth functioning of all ground operations to provide passengers with a positive and professional customer experience. This is a full-time position offering a competitive salary and benefits package. Key Responsibilities: - Greet and assist passengers at the check-in counter, focusing on delivering exceptional customer service. - Efficiently handle ticketing, reservations, and other administrative tasks accurately. - Collaborate with different departments to facilitate the timely boarding of passengers. - Provide assistance to passengers with special needs and unaccompanied minors. - Address and resolve customer complaints and issues promptly and professionally. - Conduct security checks and adhere to safety regulations at all times. - Manage baggage and cargo loading/unloading, along with other ground handling duties as required. - Maintain a clean and organized work environment while following company policies. - Communicate effectively with team members and other departments to ensure operational efficiency. - Stay updated on company policies, procedures, and regulations to provide accurate information to passengers. Qualifications: - High school diploma or equivalent, additional education or training is advantageous. - Possess excellent communication and customer service skills. - Ability to thrive in a fast-paced and dynamic work environment. - Strong organizational and multitasking capabilities. - Familiarity with basic computer applications and ticketing systems. - Willingness to work flexible hours, including weekends and holidays. - Physically fit and capable of lifting up to 50 lbs. If you are a self-motivated individual passionate about customer service and eager to work in the aviation industry, we invite you to apply for this exciting opportunity at Viswamitempowersolution. In addition to a competitive salary and benefits package, we also provide opportunities for career growth and development within our organization. Become a part of our success story by joining our team today.,