Ground Staff Departments Executives

1 - 5 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are searching for enthusiastic ground staff to handle administrative tasks and interact with passengers. Your responsibilities will involve greeting passengers, offering assistance, particularly to passengers with special needs, checking luggage, making reservations, and ticket sales. It is essential to be able to address passenger inquiries promptly and ensure their satisfaction. To excel in this role, you must possess exceptional interpersonal skills and deliver top-notch customer service that aligns with the airline company's objectives. A successful ground staff should be adept at multitasking and guaranteeing the comfort, safety, and proper information dissemination to all passengers regarding flight schedules, delays, weather conditions, and other relevant factors. Responsibilities of Ground Staff: - Greeting and welcoming passengers, and addressing queries. - Handling baggage check-in. - Assisting with reservations. - Conducting the sale of airline tickets.,

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