Ground Operations Executive

Role Overview: As a Ground Operations Executive at Zingbus, your primary responsibility is to ensure that every journey on Zingbus runs smoothly, efficiently, and with the highest standards of service. You will be in charge of overseeing the cleanliness, safety, and overall condition of the buses, handling on-ground issues in real-time, and maintaining exceptional service standards to enhance the overall customer experience. Key Responsibilities: - Onboard and inspect buses to ensure they meet quality and comfort standards. - Conduct daily audits to guarantee cleanliness, hygiene, and operational readiness. - Resolve any operational or mechanical issues that may arise during trips promptly. - Stock and ensure the availability of essential passenger amenities. - Verify the functionality of GPS systems and the presence of safety equipment such as first aid kits and fire extinguishers. - Monitor bus maintenance schedules and overall operational health. - Collaborate with bus operators to address and resolve issues in a timely manner. - Track operator performance and ensure adherence to service standards. - Ensure compliance with all regulatory and internal safety protocols. - Identify operational workflow improvements and implement effective solutions. Qualifications: - Bachelor's degree in any discipline. - Minimum of 1 year of experience in transportation or operational roles. - Strong attention to detail and excellent problem-solving skills. - Good communication and interpersonal abilities. (Note: No additional company details were provided in the job description.),