Greeter

The role involves interacting with walk-in customers similar to a Receptionist. Your main responsibilities include understanding customer requirements and assigning them to the appropriate staff member for sales. You should greet customers warmly, engage in a short conversation to determine their needs, and guide them to the best route for services within the store. It is essential to have a good understanding of store operations to provide accurate directions to customers. Adherence to standard operating procedures and cost-saving practices is crucial. You will also be responsible for maintaining the safety of displayed products and reporting any potential theft promptly. Managing customer queries and complaints according to company guidelines is part of your daily tasks. The ideal candidate should have a minimum education qualification of HSC or Graduate, with relevant experience being an added advantage. Good interpersonal and behavioral skills are necessary for this role, along with a customer-centric approach. This is a full-time position that offers benefits such as health insurance and provident fund. Additionally, the compensation package includes a yearly bonus. The work schedule is during day shifts. In summary, as a customer-facing team member, you will play a vital role in ensuring a positive experience for all customers visiting the store. Your ability to understand customer needs, provide excellent service, and contribute to the overall operations of the store will be key to your success in this role.,