Global Travel Support Specialist Golden Opportunities

2.0 - 5.0 years

6 Lacs

chennai

Work from Office

Job Overview: We are seeking a proactive and detail-oriented Global Travel Cards Support Specialist to support the day-to-day execution of our corporate travel and card programs This role is instrumental in streamlining processes, enhancing compliance, and delivering exceptional service to our global colleagues Youll work closely with internal teams and external vendors to manage workflows, resolve employee inquiries, and ensure smooth operations across travel and card platforms Key Responsibilities: Respond to travel and card policy inquiries via email and Slack Confirm completion of required training Initiate applications Address fraud reports and lost card issues Track cancellations and monitor cards with no spend Run risk reports and trend analyses Support travelers through the Navan platform Update policies and processes Assist with guest and group travel requests Troubleshoot platform issues Skills Attributes 2-3 years of experience in corporate travel and card operations or similar service support roles Familiarity with travel tools (eg, Navan, TripBam) and card tools (eg, Amex@Work, JPMorgan) Advanced proficiency in Google Sheets and Excel Strong collaboration skills with excellent written and verbal communication Service-first mindset with a passion for solving problems and improving user experience Comfortable working across time zones with global teams Ability to communicate clearly and professionally with stakeholders at all levels Shift Time 10PM -7 AM 2-way cab facility will be provided Contact Person- Brindha Kamaraj Email id- brindha@gojobs.biz

Posted 1 day ago

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Operations Executive Nibav Lifts

1.0 - 3.0 years

2 - 2 Lacs

Chennai

Work from Office

Role & responsibilities • Collect, update, and manage daily walk-in data across all ECs (Experience Centers) • Track and monitor JIRA tickets and prepare regular reports on status and follow-ups • Respond to and manage web-based email inquiries related to operations and coordinate resolutions • Prepare, update, and circulate daily/weekly/monthly operational reports as required • Create and maintain data dashboards for visualizing performance metrics, leads, and ticket resolution timelines • Support the Operations team with data insights and projections for reviews and planning • Coordinate with different teams (Sales, Technical, FOE, etc.) to gather and verify relevant data • Ensure data accuracy, consistency, and confidentiality at all times • Identify opportunities for process improvement through data analysis Required Skills & Qualifications: • Bachelors degree in any discipline (preferably in Business Administration, Information Systems, or similar) • 1–3 years of experience in data handling, MIS, or operational support roles • Excellent English communication skills – both written and verbal • Strong proficiency in Microsoft Excel – pivot tables, VLOOKUP, charts, and formulae • Experience in dashboard creation and data visualization tools (Excel/Google Sheets/Tableau/Power BI – a plus) • Familiarity with ticketing systems like JIRA is preferred

Posted 1 month ago

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