Global Technical Specialist

5 - 9 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Technical Support Specialist at Hitachi Energy, your main responsibility will be to strategize and design technical solutions for sales opportunities related to SCADA/EMS/GMS/DMS/OMS Solutions, including analytics and IT/OT integration. You will play a crucial role in qualifying new opportunities, presenting and demonstrating solutions, and designing technical solutions for customers. Your ability to understand customer challenges and needs, along with your expertise in IT/OT integration, will be key in this role. Key Responsibilities: - Qualify new opportunities by analyzing user requirements and matching them to Hitachi Energy Network Control Solutions - Conduct presentations and demonstrations of solutions to potential customers - Design technical solutions tailored to meet customer needs - Participate in bid preparations and development of demo scenarios for customer demos, workshops, and proof of concepts - Develop a deep understanding of customer challenges through visits and meetings with existing and potential customers - Map customer requirements with Hitachi Energy's solution portfolio in a competitive market environment - Collaborate with virtual teams in multi-cultural environments - Simplify complex problems and demonstrate creativity in problem-solving - Act as an analytical team player, capable of leading and following as needed - Ensure compliance with external and internal regulations, procedures, and guidelines, while upholding Hitachi Energy's core values of safety and integrity Qualifications Required: - Bachelor's or master's degree in computer science or software engineering - Minimum of 5 years of experience in IT/OT integration within electric utilities or with a system integrator specializing in integration and analytics in the utility domain - Proficiency in advanced applications within the electric utilities sector - Broad IT/OT knowledge with expertise in 3rd party system integration and IT security - Excellent writing and presentation skills Note: Hitachi Energy provides accessibility assistance for job seekers with disabilities. If you require accommodations during the application process, please complete a general inquiry form on the website with specific details about your needs.,

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