Global Support Executive

As a Global Support Executive at HSBC, you will play a crucial role in ensuring daily operational efficiency and maintaining a high level of customer service. Your responsibilities will include analyzing and resolving issues or escalating them when necessary, staying updated on market-specific requirements, regulations, and developments, and adhering to Business Continuity Plan guidelines. You will be expected to handle customer instructions accurately and in a timely manner, clear reconciliation items daily, and ensure notifications to customers are precise and punctual. Attention to detail, accuracy, and a customer-focused approach are essential qualities for this role. Additionally, you should be able to work effectively in a fast-paced environment, manage priorities efficiently, and possess strong problem-solving skills to drive process improvements. The ideal candidate for this position should have the ability to communicate effectively in English, both verbally and in writing, possess good analytical and data mining skills, and demonstrate a commitment to delivering high-quality service. Collaboration with various stakeholders, integrity, professionalism, and a proactive approach to learning and knowledge transfer are key attributes that will contribute to your success in this role. Join HSBC to be part of a global organization that values your contributions and provides opportunities for personal and professional growth. Please note that any personal data shared during the application process will be handled in accordance with HSBC's Privacy Statement, available on the company's website.,