Global Lead, Service Asset & Configuration, Technology

Sandoz is currently undergoing an exciting and transformative phase as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. Now operating as an independently listed company, our primary goal at Sandoz is to increase strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen the organizational culture for all Sandoz associates. This pivotal moment in our history presents a unique and ambitious path that offers opportunities for professional and personal growth to all of us. We invite you to join us as a Founder of our new Sandoz! As the Global Lead, Service Asset & Configuration, Technology, your role will involve supporting the Asset Management and Configuration Processes for the Organization. Some of your key responsibilities will include: - Ensuring adherence to the Asset and Configuration Management Process - Continuous monitoring of the CMDB for any inconsistencies and taking immediate corrective actions - Ensuring strict compliance of Assets and Configuration with requirements for all stakeholders - Accurate reporting of Assets and Configuration as per organizational requirements - Leading initiatives for automation and validation for CMDB - Maintenance of the Hardware Asset Management Process - Leading a team of Asset Managers and ensuring their KPI and performance parameters are met - Governance related to Asset and Configuration Management Your competencies should include proficiency in IT Infrastructure Management, knowledge of on-site Digital Workplace Services, Data Center, Network, and Hosting, IT Service Management Practices (ITIL Foundation Certification), Compliance, Risk Management, Systems Integration & Build, hands-on experience in managing local business requirements, and a customer-centric approach. Key Performance Indicators for your role will include managing Local Services within SLA/OLA KPIs, ability to evaluate and launch new services & capabilities, productivity gains, and defect reduction through continuous improvement, User Community for Asset and Configuration Management, and ensuring process and compliance setup is applied and adhered to. An ideal background for this role would include a University degree in Computer Science or a comparable education, fluency in written and spoken English, 6 years of IT experience in operations and system management, more than 6 years of experience in Service Management or Engineering of a local IT infrastructure portfolio, and a track record of delivering local projects on time, quality, and budget. Working at Sandoz offers you the opportunity to be part of a team that is shaping the future of the global medicines industry and helping more patients gain access to low-cost, high-quality medicines sustainably. Our commitment to diversity and inclusion ensures an outstanding, inclusive work environment where personal growth is encouraged, and diversity is welcomed. If you are interested in learning more about Sandoz and our career opportunities, you can join the Sandoz Network [here](https://talentnetwork.novartis.com/sandoztalentpool).,