German Speaking Operations Specialist

As a German-Speaking Operations Specialist for a Swiss Client at EnactOn, you will play a vital role in managing operational processes within the affiliate and online marketing industry. Your primary responsibility will be to ensure effective communication and support for German-speaking clients, particularly in Switzerland. Your key responsibilities will include managing the website CMS by adding coupons and offers in German, creating content in the German language for various platforms including social media, assisting with sales emails such as follow-ups, providing customer support in German, and collaborating with internal departments and external service providers to enhance the overall customer experience. To excel in this role, you must possess fluent written German skills at a native level, have at least 2 years of experience in customer support or sales, and be willing to work in the Swiss timezone. Additionally, soft skills such as excellent interpersonal and communication abilities, strong problem-solving skills, the capacity to work independently, and proficiency in remote work and asynchronous communication are essential. A bachelor's degree or equivalent in business, marketing, computer science, IT, or a related field is required for this position. Your role will involve optimizing processes, workflows, and procedures to enhance operational efficiency, ensuring compliance with regulations in German-speaking regions, troubleshooting operational challenges, collaborating with cross-functional teams, and prioritizing customer satisfaction. At EnactOn, our recruiting process involves a series of steps starting from submitting an application, recruiter phone interview, assessment, face-to-face interview, decision stage, and onboarding. We offer a supportive work environment with benefits such as flexible remote work options, a focus on work-life balance with various leave options, and opportunities for training and professional development through structured internship programs. Join us at EnactOn and take your career global as a German-Speaking Operations Specialist, where you will have the chance to make a significant impact in the dynamic world of online marketing while working with prestigious clients in Switzerland.,