This is a Lead Solution Architect role responsible for building Managed Services and Digital solutions for Genpact's clients. The successful candidate will work collaboratively with sales and operations teams to present solutions and will partner with the bid management team on large and medium-sized deals. This role requires strong critical problem-solving skills and the ability to lead solution review sessions with senior leadership at Genpact and with clients. Responsibilities: Work with BD, GRM teams to understand potential opportunities and requirements and work with the operations and service line teams to convert the opportunities into solutions. Develop/contribute to solution building aspects such as – Genpact capabilities articulation, understanding client situation & challenges, articulating our solution win themes & value proposition, Target Operating model design, Potential Genpact value adds & commercial constructs. Participate and Lead solution discussions & workouts with Genpact functional teams – Operations, Practice & Service Lines, Analytics, IT, Pricing, HR, Training etc. through the deal lifecycle to develop robust solutions. Lead solution aspects related to client visits and oral presentations. Create and augment material to articulate Genpact capabilities, offerings and solutions. Coordinate with the Marketing team and respond to Analyst Surveys. Work with sales and operations teams to present solutions to clients . Collaborate with the bid management team on large and medium-sized deals. Demonstrate critical problem-solving skills and lead solution review sessions with Genpact senior leadership and clients. Minimum Qualifications / Skills: Must have experience working on creating Finance & Accounting/ F&A Solutions for Insurance clients Solid foundational knowledge of F&A domain within the segment of P&C, Life or Annuities. Hands-on experience in leading client engagements – Re-Engineering, Transitions, Diagnostics/Sol Id exposure preferred Experience in leading client interactions and project teams that are not reporting within. Must have good leadership and interpersonal skills – to lead and participate optimally in teams and ensure delivery of the output through the team. Interest and curiosity to explore developments in the market by engaging with internal teams and external specialists. Preferred Qualifications/ Skills: Experienced in handling Operations, setting up new engagements, ramp-ups. Experience in working across multiple geographies. Experience working on Guidewire/ ServiceNow/ Salesforce/ AWS/ Azure will be preferred. Cloud certification preferred. Show more Show less

Description - External Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President - Presales Solution Architect In this role, you'll be part of Genpact's transformation under Genpact Next, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified business challenges, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Be familiar with our products and offerings to effectively understand customer needs and pain points, align them with the most appropriate products we have available, and architect end-to-end software solutions to address the client’s requirements, taking into account the existing client technology landscape. Create a compelling story that effectively solves the identified issues faced by customers, using your technical knowledge together with our products and offerings knowledge. Deliver product demonstrations that showcase the functionality and value of our solutions, tailoring them to address specific customer pain points. Collaborate with cross-functional teams, including sales, product development, and customer success, to ensure seamless communication and alignment in addressing customer needs. Support our effort to respond to clients' Request for Proposals (RFPs) and Request for Information (RFIs) by leveraging your technical expertise and understanding of our products and offerings. Prepare comprehensive and compelling responses that address the specific requirements outlined in the RFPs/RFIs, showcasing how our solutions can meet the client's needs. Utilize your technical expertise and understanding of our products and solutions to estimate the effort required for implementing and delivering customized solutions to clients. Support the ongoing creation and maintenance of our offering materials by providing input and technical insights. Collaborate with the marketing and product teams to ensure that our sales collateral, presentations, and other materials accurately reflect the capabilities and value of our solutions. Continuously update and enhance these materials to align with evolving customer needs and industry trends. Provide feedback on product enhancements that align with customer needs, based on your insights and understanding of customer requirements. Stay updated on industry trends and advancements to continuously enhance your technical knowledge and expertise. Qualifications we seek in you! Minimum Qualifications Extensive experience working with ASP.NET, JQuery, SQL Server, and JavaScript. Experience in Microsoft Azure or the Microsoft Power Platform is a plus. Strong understanding of software development lifecycle methodologies, solution architecture, and design principles. Excellent communication, presentation, and storytelling skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders. Ability to work collaboratively in cross-functional teams, including sales, product management, and development teams. Strong problem-solving skills and the ability to think strategically to identify client needs and propose innovative solutions. Prior experience in a client-facing role, demonstrating exceptional client management and relationship-building skills. Willingness to travel as required for client meetings, conferences, and industry events. Preferred Qualifications/ Skills Experience with cloud technologies using Azure or AWS Experience working with BPM/Workflow tools (such as, ServiceNow, Appian, Nintex, IBM, etc.) is an advantage Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together Show more Show less

Inviting applications for the role of Assistant Vice President - Lean Digital Transformation (Customer Service) LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global Customer Service (which includes customer support, hardware support, support ops) businesses; work closely with operations leadership, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and developing talent in LDT (BBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery of functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities · Align with Operations Leadership to create and deliver the transformation as well as continuous improvement (CI) agenda. · Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms. · Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Customer Service ecosystem. · Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations. · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams – delivery, service line, digital, analytics, and global LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused on techno-functional leader with strong experience in digital transformation, and process excellence in established organizations. · Intellectual agility and curiosity are needed to bring incisive perspectives and innovative approaches to a discussion. · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously. · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity. · Digitally savvy with high levels of consultative selling skills. Qualifications we seek in you! Minimum Qualifications / Skills · Post Graduation from any of top institutes. · Relevant process excellence and digital transformation experience in Customer Service domain. · Previous MBB experience in digital transformation, analytics, solution design, process excellence, or process consulting. · Global exposure with consistent track record in delivery strategic projects- AI/Gen AI, Automation, and data analytics. · Excellent communication and influencing skills. Communicate with senior leaders effectively to drive resolution & decisions. · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome. · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements. Preferred Qualifications/ Skills · Proven track record of driving transformation in large-scale global operations. · Proven track record of driving value for customers through digital transformation in Trust & Safety domain. Show more Show less

Hi Applicant, Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities · Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it · Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities · Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts · Program manage Digital Twin deployment in prioritized accounts in the vertical · Identify digital use cases · Prioritize resource alignment to stabilize mega wins · De-risk operations through Risk Control and Best Practice framework · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations · The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity · Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: · Post Graduation from Top institutes · Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics · Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery · Global exposure with consistent track record for digital projects: Robotics, AI, automation · Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus · Proven track record of driving transformation in client operations Preferred Qualifications/Skills: • Digital deployment for large/ medium scale customers Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less

Hi Applicant, Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (Sales & Commercials) LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global Sales & Commercials (which includes Inside Sales, channel sales/B2B, Go-to-market strategy, Digital Marketing & Campaign Management, Ad Operations) businesses, work closely with COO, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and develop talent in LDT (BBs and MBBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities • Align with COO to create and deliver the transformation as well as continuous improvement (CI) agenda. • Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms. • Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Sales & Commercials ecosystem. • Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations. • Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. • Hold self and organization accountable to deliver on Genpact client commitment. • Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams – delivery, service line, digital, analytics, and global LDT leadership. Specific traits and success competencies for this role include: • Growth and results focused techno-functional leader with strong experience in digital transformation, and process excellence in established organizations. • The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion. • Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously. • Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments • Decisiveness and comfort in taking risks when working with ambiguity. • Digitally savvy with high levels of consultative selling skills. Qualifications we seek in you! Minimum qualifications: • Post Graduation from any of top institutes. • Relevant work experience in Sales & Commercials domain. • Previous senior leadership experience in digital transformation, analytics, solution design, process excellence, or process consulting. • Global exposure with consistent track record in delivery strategic projects projects: AI/Gen AI, Automation, and data analytics. • Excellent communication and influencing skills. Communicate to senior leaders in effectively to drive resolution & decisions. • Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome. • Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements. Preferred Qualifications/Skills: • Proven track record of driving transformation in large-scale global operations. • Proven track record of driving value for customers through digital transformation in Sales & Commercials domain. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less