Genesys Developer

Mphasis is looking for Strong and experienced Genesys Senior developers with excellent communication skills and client facing roles

Experience: 8 Years - 12 Years

Location: Bangalore, Chennai, Pune, and Hyderabad.

Notice Period: Immediate to 30 days

Working Model: Hybrid

Technical Skills:

• Minimum of 5+ years

  of experience with

  Genesys Contact Center solutions

  (Engage & Cloud CX).
• Strong expertise in

  Genesys Cloud CX migration

  , including

  IVR, ACD, WFM, WFO

  .
• Experience with

  CI/CD tools, automation, and cloud-based deployments

  .
• Hands-on experience with

  Genesys APIs, integrations, and cloud architecture

  .
• Familiarity with

  Agile methodologies, JIRA, and DevOps principles

  .
• Involves designing, developing, and maintaining Genesys Cloud solutions, including customizations, integrations, and call/voice/chat interaction development, often working with CRM systems and APIs.
• Programming Language (JavaScript, Python, Java, C#)
• API & SDK (Genesys Cloud APIs)

• Automation & Scripting (Python, PowerShell, Terraform)

• Integration Skills (CRM, Chatbots, Webhooks)

• Genesys Cloud

K Mohamed Althaf

Talent Acquisition Group

DLF SEZ IT Park, Tower 1B, Shivaji Garden, Manapakkam, Mount Poonamalle Road, Chennai, Tamil Nadu 600089 | M +91 9444969269 | k.althaf@mphasis.com